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Collections Associate

Company: BioIVT
Location: Westbury
Posted on: January 15, 2022

Job Description:

We are a leading global provider of high-quality biological specimens and value-added services. By combining technical expertise, exceptional customer service, and unparalleled access to biological specimens. Our mission is to provide high quality biological tissues, fluids, cell products, and services to our customers to further pharmaceutical research focused on bettering lives.Duties and Responsibilities

  • Responsible for collection and reconciliation of customer accounts in a fast paced, goal-oriented department.
    • Send monthly statements to clients.
      • Monitor customer accounts for past due balances.
        • Contact customers via phone and email to inform them of past due amounts.
          • Provide customer service regarding collection issues, review adjustments, short/over payments and resolve other discrepancies.
            • Obtain and update customer contact information in ERP system.
              • Keep accurate and up to date records on collection activity for all customers.
                • Other duties as assigned.Requirements
                  • Proficient in Microsoft Officeapplications.
                    • Must be able to pull and analyze reports.
                      • Excellent written and verbal communication skills.
                        • Ability to work independently with minimum supervision.
                          • Strong research skills.
                            • Excellent analytical skills.
                              • Prior collection experience required.This description is not exhaustive or exclusive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope.

Keywords: BioIVT, New Rochelle , Collections Associate, Accounting, Auditing , Westbury, New York

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