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Collection Specialist

Company: The Chefs' Warehouse
Location: Bronx
Posted on: September 25, 2022

Job Description:

At The Chefs' Warehouse we are an industry leader in food distribution!We have a distinct competitive advantage in serving our customers because of our extensive selection of top quality and hard-to-find specialty and center-of-the-plate food products.What's on our menu?Enticing Appetizers:A culture that is full of flavor and inviting! Creating an environment of belonging, where everyone is welcome!Delivering our best in everything we doWe are committed to high quality food and dedicated to a positive team culture.Divine Entrees:Paid Vacations, Paid HolidaysHealth, Dental and Medical BenefitsWeekly payLife Insurance5% above cost for our high-quality food productsEmployee discounts for travel and events401kWhat's for Dessert?The icing on the cake... We are proud to share that we are Great Place to Work -Certified and live by our values of always being curious and creative, hungry for food and for results, entrepreneurial, flexible and supportive of our peers and our clients.About Us:The Chefs' Warehouse, Inc. ( ) is North America's leading distributor of specialty, protein and broadline offerings, providing the world's greatest ingredients to North America's best chefs for over three decades. From the most dish-dazzling center of the plate proteins to the highly sophisticated and luxurious ingredients to integrate across any menu, The Chefs' Warehouse provides their large base of more than 35,000 customers a world-class variety of products that are 2nd to none: supporting chefs in their pursuit of culinary excellence and making their wildest culinary visions a reality.Position Overview:Under general direction of the Corporate Credit Manager, the Credit & Collections Coordinator calls for maintaining accounts receivable records and resolving credit issues.Primary Job Responsibilities:--- Under the direction of the Corporate Credit Manager, performs daily collection calls on past due customers.--- Recommends placement and releases of credit holds as outlined by procedure and credit terms.--- Administers approved payment plans, as necessary.--- Maintains customer profiles and ensures accurate information received from sales team and forwarded to corporate for entry into the database.--- Obtains and mails requested POD's and customer Credit Memo(s)--- Processes weekly credit card payments and forwards to corporate for processing.--- Research and processes customer claims of invoice payment--- Research and processes charge backs, returns, and NSF items.--- Answers AR phone/email inquiries and follows up.--- Under the direction of the Corporate Credit Manager provides guidance, as required, to the cash applications team for proper application of customer payment(s)--- Assists with special projects as required.--- Provide weekly reporting to Corporate Credit Manager--- Download and package credit applications for Credit Manager approval--- Set up approved credit accounts in JDE, generate sales email, and customer welcome letter.Education / Experience:--- Associates degree in accounting or comparable work experience--- 2 years of experience in accounts receivable, preferably in the food industry--- JDE ERP systems experience preferred.Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and understand accounting cycles and process flows as they relate to individual business transactions.Computer Skills:Strong working knowledge of all Microsoft Office applications with emphasis on Excel.The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Keywords: The Chefs' Warehouse, New Rochelle , Collection Specialist, Accounting, Auditing , Bronx, New York

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