PT Receptionist
Company: Long Island Animal Hospital
Location: Westbury
Posted on: May 21, 2023
|
|
Job Description:
PT ReceptionistBeing a Receptionist in a veterinary office takes
a special kind of person who is able to deal with both humans and
animals alike. As a Receptionist your primary responsibility is to
be efficient in any and all front desk operations. A Receptionist
is the client's first and last impression of Long Island Animal
Hospital and it is important that all clients feel welcome, safe
and comfortable. A Receptionist is an invaluable member of our
hospital team, and we treat them that way. Come thrive in an
environment that encourages learning and continued grow within the
profession and become the bridge between pet owners and patient
care.Essential Functions and Responsibilities: Deliver exceptional
customer service to pet owners in a polite and timely manner, both
in person and over the phone Schedule and confirm appointments,
record keeping and organization, provide estimates and invoices for
payment Respond with compassion and empathy in stressful and
emotional situations Maintain a clean, stocked and orderly lobby
and front office area Educate clients on wellness plans, food and
products sold in waiting room Perform opening and closing
procedures, end of day reports and deposits Data Entry: records,
client questionnaires, referral information, ect Distribute mail
Ensure that referral letters and lab results go to the
corresponding veterinarians Admit patients: ensuring that the
patient is weighed and all information is currentSkills and
Qualifications: 1-3 years' experience in veterinary practice (or
human medical practice) preferred Computer experience (email usage,
word/excel) and proficiency required in front desk equipment (such
as, fax machine, credit card machine, copy machine, and postage
meter) Must possess basic math skills to determine proper deposits,
make change, and process payments utilizing credit card and check
terminal There must be a general understanding of veterinary
terminology, situational understanding and being able to
successfully communicate these situations with clients and
veterinary team. Able to phone and waiting room triage to determine
the difference between an emergency and a routine office visit
Excellent communication skills with clients and team members
Proficient time management, ability to problem solve, learn, and
handle multiple tasks Enthusiastic team player with a patient, and
positive professional attitude. Must be able to work seated for a
majority of dayBenefits and Perks: Personal Pet Discounts Company
Sponsored Employee Assistance Program (EAP)Long Island Animal
Hospital is proud to serve Westbury, NY and surrounding areas. We
are dedicated to providing the highest level of veterinary medicine
along with friendly, compassionate service.We are a proud United
Veterinary Care Partner hospital. United Veterinary Care supports
the unique culture and individuality of each partner hospital while
empowering the hospital teams in their care for patients. One of
our goals is to support our community of hospitals in creating
sustainable, fulfilling careers in a profession we love.
Keywords: Long Island Animal Hospital, New Rochelle , PT Receptionist, Administration, Clerical , Westbury, New York
Click
here to apply!
|