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Remote Operations Team Manager

Company: Alorica
Location: Bronx
Posted on: April 5, 2021

Job Description:

A business services company is seeking a Remote Operations Team Manager . Individual must be able to fulfill the following responsibilities: Providing regular supervision and mentorship over subordinate staff Facilitating daily agent coaching and development sessions Providing agent support via handling escalated calls, as needed Required Skills: High School Diploma or GED Completion of Team Manager Onboarding Considerable experience managing 15 or more employees Or the ability to demonstrate equivalent skills and experience Flexibility and demonstrated ability to adapt well in a changing environment Ability to provide constructive feedback in a manner that results in improved performance

Keywords: Alorica, New Rochelle , Remote Operations Team Manager, Executive , Bronx, New York

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