Returns Manager
Company: Kelly
Location: Plainview
Posted on: May 15, 2022
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Job Description:
Return & Service Manager
Exciting opportunity for my growing client in Plainview New York
for a Return & Service Manager.
Returns & Service Manager will manage the RMA department for
production and customer returns related issues.
Understanding of product operation, troubleshooting methods to
figure out root cause of issues is required. 4D/8D reports will be
generated and provided to customers as needed.
Team communication desired for achieving short turnaround time for
customer issues and production related issues.
Knowledge of using test application software's, Microsoft office
utilities, power supplies, light sources, test equipment's
including multimeters, oscilloscope, function generators etc.
Responsibilities and Duties
RMA handling- Complete returns and exchange process are handled and
monitored by the Returns department.
Runs the initial troubleshooting and diagnostics for root
cause.
Parts are returned to vendors (RTV Process) as needed.
Generation of 4D/8D reports.
RMA/ Non-conformance gets regularly summarize in the QMS.
Requirements
Experience in Electrical equipment a must
Bachelors degree
Knowledge of handling & troubleshooting optics, electronics, and
mechanical parts.
Ability to read and follow test instructions
Ability to use hand tools for assembly and soldering irons.
Strong computer skills including MS office and ERP system
For immediate consideration and interview please send resume to
chrc511@kellyservices.com
#hiring #returnsmanagerjob #job #longislandjobs #testequipment
#opentoopportunities
Keywords: Kelly, New Rochelle , Returns Manager, Executive , Plainview, New York
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