Manager, Research and Insights
Company: Mastercard
Location: Purchase
Posted on: August 4, 2022
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Job Description:
Our PurposeWe work to connect and power an inclusive, digital
economy that benefits everyone, everywhere by making transactions
safe, simple, smart and accessible. Using secure data and networks,
partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments and businesses
realize their greatest potential. Our decency quotient, or DQ,
drives our culture and everything we do inside and outside of our
company. We cultivate a culture of inclusion for all employees that
respects their individual strengths, views, and experiences. We
believe that our differences enable us to be a better team - one
that makes better decisions, drives innovation and delivers better
business results. Job TitleManager, Research and InsightsManager,
Research & Insights - Global Marketing & CommunicationsOverview:The
Manager, Global Foresights, Insights & Analytics, plays a critical
role in the organization's data analysis and marketing strategy
disciplines. The role will also act as a strategic partner to our
Global Marketing and Communications teams and the Global Product
team to guide and inform a variety of strategic questions.The
successful candidate will be adept at data analytics and uncovering
insights, driving them into the business, able to advocate for
their recommendations and successfully influence critical business
decisions.ResponsibilitiesPartner with the Global Integrated
Marketing & Communications (IMC) Organization and Product Teams to
drive strategy and innovation through analytics & consumer and
customer insightsProactively provide thought leadership to
influence stakeholders in making business decision through the
lenses of consumer, customer and business goals/priorities.Develop
research plans based on identifying key business questions and
knowledge gapsA clear communicator, able to deliver findings in an
engaging, fresh and impactful manner, cutting through the complex
to tell a simple, compelling narrativeDesign and deliver custom
data analyses for global constituents to address specific
information needs and communicate to all levels of the
organizationBig picture business analysis and integration - ability
to go beyond the marketing realm and be able to link marketing and
financial / business information in order to understand how
marketing investments / programs contribute to the bottom line.
Source and synthesize information and data points, and translate
them into actionable insights and business recommendationsSource
and execute complex primary research projects with collaboration of
research partners in order to address business questions.Manage
research project from start to finish- translate business questions
in to research plan; source appropriate research partner; develop
questionnaire, data & analysis plan; write report/presentation and
communicate to key stakeholdersManage research agencies to
successful and timely project delivery, managing within
budgetQualifications:Minimum Bachelor's Degree.Experience in
payments/financial industry a plus but not requiredAbility to
demonstrate high level of expertise in business and marketing
analytics, data management, and database applications and
tools.Deep knowledge and understanding of consumer insights tools &
techniques.Core Competencies:An analytical mindset, with a passion
for deconstructing and reframing questions and an ability to
distill disparate datasets into clear & meaningful
recommendationsConsultative abilities, strong problem solving,
analytical & quantitative skills. Ability to integrate intelligence
sources and connect the dots to arrive at a
conclusion/hypotheses/story/the solution.A deep understanding of
how to turn insights into action and impact the commercial
agendaAbility to connect research insights with consumer/market
trends to develop hypotheses around results/next steps.Strong data
packaging and storytelling skills.Successfully delivered
presentations to internal leadership or external
stakeholdersAbility to work independently in designing & managing
research - both qualitative and quantitativeExperience across a
broad range of market research techniques and analytical
techniquesAdvanced Excel & PowerPoint skills, SPSS skills,
experience with Sequel a plusA team player, who thrives on working
collaboratively, inspiring others, and bringing out the best in the
wider teamExtensive experience working with internal colleagues
across functions and job familiesEqually comfortable contributing
and influencing in group or individual assignments.High energy,
enthusiastic and passionate about getting to the insight.COVID-19
Considerations We value the safety of each member of our community
because we know we're all in this together. In many locations,
which may change over time, we've implemented a virtual hiring
process and continue to interview candidates by video or phone. In
addition, in some locations, only individuals who have been fully
vaccinated will be permitted inside Mastercard offices until
further notice.In the US, Mastercard is a government contractor,
which may legally require most Mastercard employees to be
vaccinated unless a verified approved medical or religious
exemption is granted. Further, we are currently making every effort
towards having employees return to work in the office 2 days per
week, if that makes sense for their team. Everyone must be
vaccinated to enter Mastercard offices at this time. Therefore, we
expect all candidates to be vaccinated or to be approved for a
medical or religious accommodation prior to commencing work at
Mastercard.In the US, Mastercard is an inclusive Equal Employment
Opportunity employer that considers applicants without regard to
gender, gender identity, sexual orientation, race, ethnicity,
disabled or veteran status, or any other characteristic protected
by law. If you require accommodations or assistance to complete the
online application process, please contact
reasonable_accommodationmastercard.com and identify the type of
accommodation or assistance you are requesting. Do not include any
medical or health information in this email. The Reasonable
Accommodations team will respond to your email promptly.Corporate
Security ResponsibilityAll activities involving access to
Mastercard assets, information, and networks comes with an inherent
risk to the organization and, therefore, it is expected that every
person working for, or on behalf of, Mastercard is responsible for
information security and must:Abide by Mastercard's security
policies and practices;Ensure the confidentiality and integrity of
the information being accessed;Report any suspected information
security violation or breach, andComplete all periodic mandatory
security trainings in accordance with Mastercard's
guidelines.PDN-96dde7f0-e00a-4c3c-bd6f-aa865006b204
Keywords: Mastercard, New Rochelle , Manager, Research and Insights, Executive , Purchase, New York
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