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Manager, Research and Insights

Company: Mastercard
Location: Purchase
Posted on: August 4, 2022

Job Description:

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job TitleManager, Research and InsightsManager, Research & Insights - Global Marketing & CommunicationsOverview:The Manager, Global Foresights, Insights & Analytics, plays a critical role in the organization's data analysis and marketing strategy disciplines. The role will also act as a strategic partner to our Global Marketing and Communications teams and the Global Product team to guide and inform a variety of strategic questions.The successful candidate will be adept at data analytics and uncovering insights, driving them into the business, able to advocate for their recommendations and successfully influence critical business decisions.ResponsibilitiesPartner with the Global Integrated Marketing & Communications (IMC) Organization and Product Teams to drive strategy and innovation through analytics & consumer and customer insightsProactively provide thought leadership to influence stakeholders in making business decision through the lenses of consumer, customer and business goals/priorities.Develop research plans based on identifying key business questions and knowledge gapsA clear communicator, able to deliver findings in an engaging, fresh and impactful manner, cutting through the complex to tell a simple, compelling narrativeDesign and deliver custom data analyses for global constituents to address specific information needs and communicate to all levels of the organizationBig picture business analysis and integration - ability to go beyond the marketing realm and be able to link marketing and financial / business information in order to understand how marketing investments / programs contribute to the bottom line. Source and synthesize information and data points, and translate them into actionable insights and business recommendationsSource and execute complex primary research projects with collaboration of research partners in order to address business questions.Manage research project from start to finish- translate business questions in to research plan; source appropriate research partner; develop questionnaire, data & analysis plan; write report/presentation and communicate to key stakeholdersManage research agencies to successful and timely project delivery, managing within budgetQualifications:Minimum Bachelor's Degree.Experience in payments/financial industry a plus but not requiredAbility to demonstrate high level of expertise in business and marketing analytics, data management, and database applications and tools.Deep knowledge and understanding of consumer insights tools & techniques.Core Competencies:An analytical mindset, with a passion for deconstructing and reframing questions and an ability to distill disparate datasets into clear & meaningful recommendationsConsultative abilities, strong problem solving, analytical & quantitative skills. Ability to integrate intelligence sources and connect the dots to arrive at a conclusion/hypotheses/story/the solution.A deep understanding of how to turn insights into action and impact the commercial agendaAbility to connect research insights with consumer/market trends to develop hypotheses around results/next steps.Strong data packaging and storytelling skills.Successfully delivered presentations to internal leadership or external stakeholdersAbility to work independently in designing & managing research - both qualitative and quantitativeExperience across a broad range of market research techniques and analytical techniquesAdvanced Excel & PowerPoint skills, SPSS skills, experience with Sequel a plusA team player, who thrives on working collaboratively, inspiring others, and bringing out the best in the wider teamExtensive experience working with internal colleagues across functions and job familiesEqually comfortable contributing and influencing in group or individual assignments.High energy, enthusiastic and passionate about getting to the insight.COVID-19 Considerations We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.PDN-96dde7f0-e00a-4c3c-bd6f-aa865006b204

Keywords: Mastercard, New Rochelle , Manager, Research and Insights, Executive , Purchase, New York

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