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Manager, Channel Partner Product Strategy & Engagement

Company: Mastercard
Location: Purchase
Posted on: August 4, 2022

Job Description:

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job TitleManager, Channel Partner Product Strategy & EngagementOverviewThe vision of Mastercard's Global Acceptance team is to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, we are working on shaping the online and in-store payment experiences of the future. The meteoric rise of the digital payments, coupled with fast paced advancements in the technology has led to the emergence of new players in the payment ecosystem, Channel Partners, who with their innovative software-based payment solutions, are re-shaping how a merchant accepts payments. We are looking for a Manager to join our Channel Partner Product Strategy and Engagement team to focus on software led payment providers, which include Independent Software Vendors (ISVs), Value Added Resellers (VARs) and modern ISOs among others. This role will offer a blend of strategic, analytical and product opportunities. It is a global role that provides exciting opportunity for career growth and shaping the future of payment industry.The ideal candidate is passionate about the merchant / customer experience journey, highly motivated, product management expertise, intellectually curious, analytical, strategic-thinker, possesses an entrepreneurial mindset and has a strong understanding of the ISV and acquiring landscape within the following verticals: Retail, Hospitality, Healthcare/Fitness (non-hospital), Financial Services and eCommerce.About the Role Perform ongoing market scan and desk research on existing and emerging trends in the payment industry, driven by Channel partners. Develop subject-matter expertise on key features and functions supported by Channel partners. Work on Product and Engagement Strategy, define product solutions and go-to-market plans for different types of Channel Partners and regions. Identify scalable product solutions that drive merchant enablement and experience efficiently via Channel partners. Conduct opportunity assessments on new product ideas and concepts to influence product roadmaps and new product development Evangelize the power of software driven Acceptance enablement and experience across the wider business. Ensure consistency of knowledge by creating strong product narratives, best practices, thought leadership material and also support market needs with actionable and relevant insights. Lead by example and build a strong culture of excellence, sense of urgency, customer centricity and winning with decencyAll About You Considerable prior, related work experience including experience working within the payments acquiring value chain (ISV, VAR, acquirer, Payment Services Provider and/or Processor) Extensive experience developing product strategy and go-to-market plans. Strong payment industry experience with prior track record of building/managing innovative payment products Excellent communication skills and ability to interact and collaborate effectively with business partners, and key stakeholders, across diverse global geographies Sound understanding of emerging technologies and trends in the payments industry, understanding of merchant needs and prevailing business models, coupled with strong analytical and problem-solving skills Travel may be required Bachelor's degree in business, or equivalent work experience Demonstrated experience informing merchant and customer experience journey Self motivated with a proven track record of delivering successful outcomesCOVID-19 Considerations We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.PDN-966129ab-3100-4ee1-8492-1f57b175d4bb

Keywords: Mastercard, New Rochelle , Manager, Channel Partner Product Strategy & Engagement, Executive , Purchase, New York

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