Manager, Global Benefits

Company: Mastercard
Location: Purchase
Posted on: August 4, 2022

Job Description:

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job TitleManager, Global BenefitsOverview: Global Loyalty Solutions manages a wide range of Mastercard loyalty assets including the design, implementation and operations of cardholder loyalty programs. Our team is responsible for delivering card benefits and insurance services. These loyalty solutions enable Issuers to reward, protect and assist cardholders driving overall card usage, retention and brand preference. This is an exciting role in the Mastercard Global Loyalty Solutions organization. The Manager, Card Benefits Global will support global and regional product initiatives including connectivity, to develop, deploy and scale new value propositions and partnerships deliverying a differentiated card value proposition.The Role* Manage day to day partnership with external providers and ensure that contractual obligations are being met, coordinate quarterly business reviews* Work closely with regional and cross functional counterparts to ensure overall alignment on product priorities and objectives * Ensure that benefit is properly set up on internal platforms and that it is delivered as expected* Drive execution roadmap, ensure that deliverables are on track and on budget* Own cardholder experience, ensure that customers can seamlessly enroll and use benefits, address customer pain points with external partner and internal stakeholders* Ensure all marketing and sales materials are up to date and accessible to appropriate teams* Develop subject matter expertise on benefits and syndicate learnings creating best practices sharing across the globeAbout You* The ideal candidate will have a minimum 3+ years of experience in product management, partnerships development or product development* Financial acumen, ability to develop commercialization models that successfully scale benefit across segments and portfolios * Proven ability to manage multiple projects at a time while paying strict attention to detail* Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, * Strong analytical thinking, problem solving and cross-functional team building skills* Bachelor's degree required* Competency with Microsoft Office including Word, Excel, PPT, VisioCOVID-19 Considerations We value the safety of each member of our community because we know we're all in this together. In many locations, which may change over time, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.PDN-96d3ce43-ac1e-49e5-b1ca-9e57b05a6b82

Keywords: Mastercard, New Rochelle , Manager, Global Benefits, Executive , Purchase, New York