Digital Transformation Senior Director

Company: CyberCoders
Location: Bethpage
Posted on: August 6, 2022

Job Description:

If you are a Digital Transformation Director with experience, please read on!

This is your opportunity to lead a high-visibility program with major impact to brand reputation, cost reduction, and operations efficiency. To better serve our customers we are transforming the tools and technology that power the Customer Experience. Don't wait, urgently hiring so apply today!

What You Will Be Doing

This leader will have the opportunity to lead the re-design of the entire desktop suite used by critical team members in Customer Service. He or she will work closely with peers also leading the re-design of customer journeys and digital self-service as one cohesive strategy.

What You Need for this Position

• 6+ years experience leading teams and managing your P&L (leading teams should include both internal staff and contractors, as well as business and technology staff)
• 12+ years professional experience
• Experience with BSS and/or OSS systems in the telecommunications industry
• A background in disciplines including: product management, software development lifecycle, solutions design, portfolio management, strategic planning, and technology program execution
• Portfolio management among multiple applications, programs, and initiatives
• Technology planning to meet business needs with ROI analysis
  Nice To Haves
  
  • Consulting experience
  • Certifications in popular "best of breed" technology platforms
  • Telecommunications industry experience
  • Experience in digital self-service that reduces operations costs
    What's In It for You
    
    Highly competitive base salary: $180K-$220K
    
    Health Benefits: Medical, Dental, Vision
    
    401K
    
    PTO
    
    So, if you are a Digital Transformation Director with experience, please apply today!
    
    Email Your Resume In Word To
    
    Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
    
    Oljay.Secgin-Kush@CyberCoders.com
    
    • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : OS2-1695405 -- in the email subject line for your application to be considered.***
      Oljay SecginKush - Associate Manager - CyberCoders
      
      Applicants must be authorized to work in the U.S.
      
      CyberCoders, Inc is proud to be an Equal Opportunity Employer
      
      All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
      
      Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, New Rochelle , Digital Transformation Senior Director, Executive , Bethpage, New York