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Field Service Manager

Company: H.O. Penn Machinery Company, Inc.
Location: Bronx
Posted on: November 26, 2022

Job Description:

*H.O. Penn Machinery*


*Field Service Manager*

*Bronx, NY*

*Pay*: *$80,000-100,000/yr.* (depending on prior relevant experience)

*Bonus*: 15% bonus potential

*Hours*: Monday-Friday, 8am-5pm, on call availability required


* Medical/dental/vision insurance
* 401(k) with company match
* Paid time off
* Paid company holidays
* Company-provided cell phone

*Key qualifications*:

* Minimum 2 years' experience directing labor
* Clean & valid driver's license
* Strong communication skills
* Skilled multi-tasker


*Reporting to the Service Manager, the Field Service Manager is responsible for the following tasks: *

* Effectively communicate with all stakeholders
* Assure repairs are completed in a timely fashion
* Maximize technician utilization by effectively scheduling, planning, & assigning work
* Review & approve daily time cards
* Process jobs to be billed daily
* Conduct weekly safety meetings & ensure monthly safety audits are complete
* Ensure all direct reports have completed Pure Safety assignments
* Assist in hiring mechanics & manage performance review process
* Develop people through training, coaching, etc.
* Ensure fleet is maintained & operating safely

The ideal Field Service Manager candidate will have prior experience servicing heavy construction equipment or working closely with heavy equipment customers and mechanics. This position supervises our road mechanics that cover the NYC territory.

*This position requires off-hour, on-call *(by phone only) *availability, including weekends and holidays.*

*Qualifications: *

* *Minimum 2 years' management experience in directing labor required* (will consider equivalent combination of degree and work experience)
* *Clean and valid driver's license required*
* *Experience with troubleshooting and repair of construction equipment and strong mechanical aptitude strongly preferred*
* Strong computer skills and comfortable with technology
* Strong organization communication skills (both written and verbal)

*Essential Physical Job Qualifications: *

* Standing and/or sitting for prolonged periods of time
* Hand coordination (typing and writing)
* Occasional forward bending and reaching
* Occasional walking and climbing stairs
* Carrying (up to 20lbs.)

*Reasonable accommodations made as needed.*

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, national origin, disability status, marital status, sexual orientation, citizenship status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Day range:
* Monday to Friday
* Weekend availability
* Day shift

Work Location: One location%3262923%

Keywords: H.O. Penn Machinery Company, Inc., New Rochelle , Field Service Manager, Executive , Bronx, New York

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