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Director of Social Services

Company: Children's Rescue Fund
Location: Bronx
Posted on: January 24, 2023

Job Description:

PRIMARY FUNCTION/PURPOSE:The director of Social Services is responsible for the development and delivery on comprehensive social services to clients referred to Children Rescue Fund by the NYC DHS-Division of family services designed to stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. They will serve as a member of the management team that works cooperatively to achieve program goals.

  • The Director of Social Services is directly responsible to ensure that each member of social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients.
  • Ensure the timely collection, preparation and analysis of client and program information to generate routine and as needed reports, to evaluate program performance and to facilitate short and long-term planning.
  • Oversee and supervise Social Services department (Caseworkers, Housing Specialist, and Casework Supervisors) on the utilization of the DHS Client Assistance and re-housing system (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, transfers and client responsibility, incident reports, case conferences, meeting DHS housing placement targets.
  • Ensure that the families are living in a safe, clean and hazard free environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections. Communicating and documenting of all observations and maintenance repairs that need to be addressed.
  • Intervene or direct staff intervention in appropriate situations to resolve problems effectively.
  • Work collectively with the Housing Specialist to ensure that weekly, monthly, and quarterly targets are being achieved.
  • Must be knowledgeable of DHS Housing programs, packages, and incentives.
  • Work in collaboration with other departments (security, building operations, CCCs, Childcare departments) to develop independent skills workshops.
  • Coordinate an interagency network of both on and off-site providers to ensure families' receipt of appropriate medical, nutritional, educational, and specialized mental health assistance.
  • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies.
  • Perform other duties and special projects as required including serving on-call.
    • Evaluate and verify employees work assignment and ensure that performance evaluations are being completed in the required timeframe. -SECONDARY RESPONSIBILITIES:
    • -Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures.
    • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.
    • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system.
    • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training and Domestic Violence, etc.
    • Director of Social Services must be on call 7 days a week for Priority one incidents. -MEASUREABLE AREAS:
      • Closely monitor open/closed Public Assistance cases on a weekly basis.
      • Closely monitor certified (housing) and high-income families.
      • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator)
      • Closely monitor and track appointments kept/missed, specifically as it relates to ILP's and housing related matters (in the absence of a casework supervisor and/or housing coordinator).
      • Work towards the achievement of DHS weekly, monthly, and quarterly target goals of moving families into permanent housing in conjunction with social services department.
      • Closely monitor special population such as newborn, ACS, medical, mental health, and domestic violence case, up to sex offenders. -PRINCIPAL RELATIONSHIPS:
      • -Frequent significant contact with paid and volunteer staff designed to ensure effective performance and professional growth.
        • Regular contact with other department personnel and providers to ensure program services are effectively delivered to clients.
        • Regular contact with clients on complex issues that require expertise or processing by a senior professional.
        • Regular significant contact with other agencies to ensure clients receive needed services. -MINIMUM QUALIFICATIONS:Education: - Master's degree in Social Work preferred, however a bachelor's degree is accepted with (4) years of supervisory experience.Experience: - Five years social services experience and two years' experience in a supervisory and administrative capacity, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs. Related Skills: Skill in supervising the work of professionals including their development. - Skill in securing client entitlements through knowledge of housing regulations and homeless programs. - Excellent interpersonal relations skills to establish cooperative working relationships. - Excellent written and oral communication skills. - Knowledge of office systems; MS-Office preferred. -Other Requirements (including Physical Demands): -May be required to work long hours and a varied schedule. -Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -

Keywords: Children's Rescue Fund, New Rochelle , Director of Social Services, Executive , Bronx, New York

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