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Hospital Responder: B.R.A.G. Cure Violence Bronx

Company: Good Shepherd
Location: Bronx
Posted on: May 14, 2022

Job Description:

About Us

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

NOTE: As a NYC contracted agency all positions at Good Shepherd Services fall under the NYC vaccine mandate. All employees, volunteers and interns must show proof of vaccination upon hire.


Cure Violence Bronx works with community residents, businesses and community-based organizations to reduce and prevent shootings and killings in defined hot spots within the 46th Precinct, which comprises the following Bronx neighborhoods: Fordham, University Heights, Morris Heights and Mount Hope; the 47th Precinct, which comprises the following Bronx neighborhoods: Woodlawn, Wakefield, Williamsbridge, Baychester, Edenwald, Olinville and Fishbay; the 52nd Precinct, which comprises: Bedford Park, Fordham, Kingsbridge, Norwood, Bronx Park, and University Heights The Hospital Responder develops strong relationships with St. Barnabas and Jacobi Hospital staff, patients and people in the neighborhood who are known to be or likely to be involved in gun violence, to learn about and mediate issues and conflicts with the goal of stopping escalation to gun violence. He/she must be comfortable in a hospital setting and on the streets when and where violence is likely to erupt, and must have and maintain the confidence of gang members and other perpetrators of violence.

Reports to: HOSPITAL RESPONDER COORDINATOR, B.R.A.G. Cure Violence Bronx

Location: Jerome Avenue, Bronx, NY

Hours: 40 hours/week, Non-Exempt

Major Duties:

* Work closely with staff, St. Barnabas and Jacobi Hospital to reduce the possibility of retaliatory violence and the return of the victim to the hospital.
* Help prevent retaliatory shootings by meeting with a shooting's victim(s) and the victim's family in the hospital, or elsewhere, to calm the situation, providing mediation and assistance, including referral to any relevant support and mediation resources, and remain in contact.
* Maintain an active caseload of victims of violence due to guns/assaults while in the hospital.
* Perform Admission Criteria Screenings for approval.
* Conduct frequent contact with victims on a monthly basis until discharge.
* Identify individuals who are high risk in order to connect them with Cure Violence programs to help them rethink the impulse to act violently and redirect their lives in more positive directions.
* Educate the victims and family members about trauma and typical responses to trauma and chronic stress.
* Encourage victims to involve themselves in stopping the cycle of violence.
* Schedule home visits upon the release of the victim(s) from the hospital if the victim(s) lives within B.R.A.G.'s Catchment Area or otherwise and the visit is warranted.
* Provide feedback to the Hospital Responder Supervisor and Program Manager on the hospital protocol and making recommendations for improving the quality and success of the program.
* Program activities include having a scheduled shift in the Emergency Department and/or responding in an "on-call" 24-hour manner and canvassing the Catchment Area as directed by supervisors.
* Ensure that the data regarding hospital calls and responses are kept up to date and notify leadership if there are significant trends.
* Work with Hospital Responder Supervisor to ensure that there is back-up coverage if you are unable to respond because you are not working.
* Complete a daily log which includes hospital activations, interruptions, de-escalations, case notes and referrals.
* Provide participants with support and linkages to programs and opportunities in the community (e.g., job programs, GED, substance use, and mentoring).
* Conduct outreach to St. Barnabas and Jacobi Hospital (individually and as a team member) to build strong relationships with other stakeholders, youth, residents, businesses, and hospital staff.
* Report to the Hospital Responder Supervisor and Program Manager and keep them informed of all relevant hospital activities.
* Participate in responses to shootings that take place in the Catchment Areas or otherwise.
* Plan, attend and help facilitate events within St. Barnabas and Jacobi Hospital.
* Build network with other Hospital Responder workers.
* Provide age-appropriate engagement and interaction with youth and young adults encountered and adhere to all agency guidelines and ethics regarding treatment of participants.
* Enter all such information timely into the prescribed database on handheld devices or office computers.
* Be in contact with Hospital Responder Supervisor and/or Program Manager, always, to be accountable for effective use of time and to receive guidance and direction.
* Attend all staff meetings timely, and attend other internal and external meetings as directed.
* Participate in training programs prescribed by DOHMH, MOCJ, St. Barnabas and Jacobi Hospital and by GSS supervisors, including conflict mediation, motivational interviewing, trauma-informed practice, and other tools for effective work.
* Lean and use trauma-informed practice (TIP), which may include tools from the Sanctuary Model of TIP.
* Facilitate Groups.
* Perform other duties as assigned.


* An in-depth knowledge of the Bronx 46th, 47th and 52nd Precinct neighborhoods.
* Residence within the area strongly preferred.
* Familiarity with hospital settings is a plus.
* Ability to work with individuals and families in the midst of extreme crisis.
* Experience and direct knowledge of at-risk youth and gang involvement.
* Ideal candidate is someone very close to the streets with the ability to communicate effectively with gang members and other high-risk individuals, and able to gain trust of the highest risk individuals.
* Excellent verbal and written communication skills.
* Computer literate and able to enter notes and activities into databases via handheld devices and office computers.
* Ability to work a highly flexible schedule that includes late evenings, weekends and holidays
* Ability to pass drug screening.
* No pending criminal cases or convictions for sexual assault, child abuse or domestic violence.
* Criminal justice history preferred but may not be under current criminal justice supervision.
* Committed to working toward positive community change.
* Commitment to work from a strength based, trauma informed youth and family development perspective.
* Valid, clean NYS driver's license strongly preferred.
* Ability to use public transportation.
* Ability to travel intensively, stand and walk for long periods, able to lift 25 lbs., bend and lift and be otherwise physically active.
* Bilingual Spanish-English & Patois a plus.

Additional Information

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Keywords: Good Shepherd, New Rochelle , Hospital Responder: B.R.A.G. Cure Violence Bronx, Healthcare , Bronx, New York

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