Director of Operations (Healthcare)
Company: Essen Medical Associates
Location: Bronx
Posted on: May 16, 2022
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Job Description:
Overview:
Company Overview: At Essen Health Care, we care for that! -As the
largest privately held multispecialty medical group in the Bronx,
we provide high-quality, compassionate, and accessible medical care
to some of the most vulnerable and under-served residents of New
York State. Guided by a Population Health model of care, Essen has
five integrated clinical divisions offering urgent care, primary
care, and specialty services, as well as nursing home staffing and
care management. Founded in 1999, our over 20-year commitment has
fueled an unwavering dedication toward innovating a better
healthcare delivery system. Essen has expanded from a single
primary care office to an umbrella organization offering
specialties from women's health to endocrinology, from psychiatry
to a vast array of other specialties. All clinical services are
offered via telehealth or in-person at over 35 medical offices and
at home through the Essen House Calls program. -Essen Health Care
is the place Where Care Comes Together! We are looking for the most
talented and effective individuals to join our rapidly growing
company. With over 1,100 employees and 400+ Practitioners, we care
for over 250,000 patients annually in New York City and beyond.
From medical providers to administration & operational staff, there
is a career here for you. Join our team today! -
Job Summary:
Job Summary: The Director of Operations should - have experience in
Health Home programs, community-based healthcare, supportive
housing, or other team-based models. A background serving
marginalized populations, including individuals experiencing
homelessness or with criminal justice involvement a plus. The
Director of Operations will oversee the Medicaid Services for Care
Coordination and will play a key role in implementing best
practices in community health, achieving quality outcome metrics,
and ensuring that we are achieving key productivity metrics for our
members. Responsibilities will include coaching supervisors to
ensure high functioning teams, implementing organizational
strategies, and ensuring that policies and practices align with NYS
Department of Health and Lead Health Home regulations and
guidance.
Responsibilities:
Provide strategic, substantive, and administrative leadership in
implementation of policiesDevelops, implements, and monitors
multiple organizational and operational objectivesEnsure that staff
receive regular appraisal and identification of training and
personal development needs.Develop new trainings and tools for care
coordination to improve quality and efficiencyPresent in management
meetings and care management teamsEnsure effective implementation
of best practices in team-based care
Qualifications:
Master's Degree in Social Work, Mental Health Counseling, Public
Administration, Public Health, or a related field, LCSW or
LMSWBackground in Health Home or other related Medicaid Services
for Care CoordinationManagement experience and start up experience
(building from ground up) At least 5 years of management experience
in Health Care or Social work fieldExperience managing diverse
teamsKnowledgeable about key competencies in complex care,
including trauma-informed approaches, best practices in mental
health, addiction, and homelessnessKnowledge about the Social
Service system in NYCAbility to work well with individuals from
different disciplines and across diverse teamsDemonstrated
experience in leading teams Knowledge of NYS Department of Mental
Health guidelinesComputer experience with word, excel
Equal Opportunity Employer:
Essen Health care is proud to be an equal opportunity employer, and
we seek candidates who desire to work in and serve an ethnically
diverse population.
Keywords: Essen Medical Associates, New Rochelle , Director of Operations (Healthcare), Healthcare , Bronx, New York
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