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Remote Senior Care Team Leader

Company: Thirty Madison
Location: Bronx
Posted on: May 5, 2021

Job Description:

A healthcare company is searching for a person to fill their position for a Remote Senior Care Team Leader. Candidates will be responsible for the following: Overseeing a rapidly scaling team of Care Specialists Representing the voice of the customer and Care Team Developing or refreshing customer-facing policies Qualifications Include: 5+ years of experience in a D2C support role 4 years of experience managing a team Experience coaching support specialists and conducting quality analysis Experience with Zendesk or similar ticketing systems Analytical ability Technical aptitude

Keywords: Thirty Madison, New Rochelle , Remote Senior Care Team Leader, Hospitality & Tourism , Bronx, New York

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