Customer Service Representative

Company: Intelli-tec Security Services, Inc
Location: Syosset
Posted on: November 19, 2021

Job Description:

Role Summary The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the service department. Responsibilities * Receives/Answers telephone calls from customers * Troubleshoot issues for customers * Coordinate service appointments * Data entry * Maintain strong customer service through daily communication with clients Basic Qualifications * Associates degree * Proficiency of the Microsoft Office suite * Valid Drivers License and clean driving record Preferred Qualifications * Bachelor's Degree Employer's Disclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an at will employment relationship.

Keywords: Intelli-tec Security Services, Inc, New Rochelle , Customer Service Representative, Hospitality & Tourism , Syosset, New York