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Customer Service

Company: Mahdavi Agency Inc
Location: Bronx
Posted on: November 19, 2021

Job Description:

We are used by hundreds of Local Unions/Associations "Teachers, nurses fire department etc..". Our potential candidate is a motivated, patient, proactive person who will become the main point of contact with our customers. You will ensure a smooth on-boarding process - by tackling problems, providing support, and improving and expanding our customer success process. Responsibilities: Onboarding: Educate customers how our solution program works (via zoom meetings, phone conversations) and help make the enrollment. Support: Handle incoming requests efficiency and clarity. Engagement: Use data to track your numbers behavior and drive them for better results. Maintain ongoing contact with customers to drive engagement and work hard to meet better result weekly. Work with Product, our public relation team and other sales teams to understand key product benefits and functionality. Provide the best customer experience we possibly can to our customers. Requirements: A genuine desire to provide the world's best service. Exceptional interpersonal and communication skills and the ability to form strong relationships with clients at all levels of organizations. Analytical, detail-oriented thinker with the ability to self-prioritize projects to meet deadlines. Fast learner with strong people skill capabilities. Perks: Medical/Life insurance/stock options) We are 100% Unionized Promotion Track based results, Not seniority Weekly Compensation structure- Includes weekly bonuses Residual income Yearly company convention Employment Type: Full Time Salary: $63,000 - $91,000 Annual Bonus/Commission: Yes

Keywords: Mahdavi Agency Inc, New Rochelle , Customer Service, Hospitality & Tourism , Bronx, New York

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