Retail Store Manager
Company: Hicks Nurseries
Location: Westbury
Posted on: January 26, 2023
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Job Description:
Job Objective
Manage the operations of the retail store to ensure staff
development, customer satisfaction, and profitable sales
growth.
This will be done by building, leading, developing, and managing a
team of quality people and new hires.
Participate in the development of training and mentoring programs
with Human Resources and implement those programs with your
management team.
Conduct performance, compensation, and other relevant evaluations
following processes.
Oversee management team and store functions.
Make sure that daily objectives are established and accomplished
with the management team.
Oversee all functions and processes related to retail
operations.
Ensure a positive customer shopping experience throughout the store
as a means to grow sales.
Schedule personnel to open and close the store.
Support branding initiatives.
Grow the sales of the Company through customer relationships.
Create (with HR) and conduct sales training programs and present
product knowledge training programs.
Oversee all merchandising programs in the retail store.
Plan setups and transitions
Coordinate with the Visual Merchandising Team Leader to create
stimulating displays and sales programs throughout the store that
are efficiently executed.
Ensure that systems and processes related to the point of sale and
cash handling are followed.
Be the primary liaison with the buying team.
Work with internal contacts to coordinate the merchandise planning
process.
Ensure the scheduling of personnel to open and close the store.
Ensure security of store and merchandise.
Assist the VP of Operations and department managers in developing,
documenting and improving the systems and processes related to the
retail store.
Monitor financial plans for store labor and expenses. Monitor
budgets.
Oversee the entire customer experience in the store. Provide
exceptional customer service.
Interact with the public and news media.
Position Requirements
Our Work Environment
Greenhouse location with [fans and other cooling devices but
without air conditioning.]
Near-constant physical activity required, including standing,
walking, reaching, bending, lifting, climbing, pushing, pulling,
squeezing, and grasping.
Must be able to lift 10 lbs. consistently and 50 lbs.
occasionally.
This is not a remote position.
Keywords: Hicks Nurseries, New Rochelle , Retail Store Manager, Hospitality & Tourism , Westbury, New York
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