Retail Store Manager

Company: Hicks Nurseries
Location: Westbury
Posted on: January 26, 2023

Job Description:

Job Objective

Manage the operations of the retail store to ensure staff development, customer satisfaction, and profitable sales growth.

This will be done by building, leading, developing, and managing a team of quality people and new hires.

Participate in the development of training and mentoring programs with Human Resources and implement those programs with your management team.

Conduct performance, compensation, and other relevant evaluations following processes.

Oversee management team and store functions.

Make sure that daily objectives are established and accomplished with the management team.

Oversee all functions and processes related to retail operations.

Ensure a positive customer shopping experience throughout the store as a means to grow sales.

Schedule personnel to open and close the store.

Support branding initiatives.

Grow the sales of the Company through customer relationships. Create (with HR) and conduct sales training programs and present product knowledge training programs.

Oversee all merchandising programs in the retail store.

Plan setups and transitions

Coordinate with the Visual Merchandising Team Leader to create stimulating displays and sales programs throughout the store that are efficiently executed.

Ensure that systems and processes related to the point of sale and cash handling are followed.

Be the primary liaison with the buying team.

Work with internal contacts to coordinate the merchandise planning process.

Ensure the scheduling of personnel to open and close the store. Ensure security of store and merchandise.

Assist the VP of Operations and department managers in developing, documenting and improving the systems and processes related to the retail store.

Monitor financial plans for store labor and expenses. Monitor budgets.

Oversee the entire customer experience in the store. Provide exceptional customer service.

Interact with the public and news media.

Position Requirements

• At least 10 years of experience in a retail environment or 5 years in a greenhouse/nursery environment as manager/department leader
• Associates degree or equivalent (Bachelor degree preferred)
• Computer literate, including Microsoft Office products
• Ability to operate a forklift safely and effectively
  
  Our Work Environment
  
  Greenhouse location with [fans and other cooling devices but without air conditioning.]
  
  Near-constant physical activity required, including standing, walking, reaching, bending, lifting, climbing, pushing, pulling, squeezing, and grasping.
  
  Must be able to lift 10 lbs. consistently and 50 lbs. occasionally.
  
  This is not a remote position.

Keywords: Hicks Nurseries, New Rochelle , Retail Store Manager, Hospitality & Tourism , Westbury, New York