Information Technology Support Specialist
Company: Confidential
Location: Bronx
Posted on: February 25, 2021
|
|
Job Description:
Position SummaryThis company--is looking to fill the position of
IT Support Specialist, who will be an integral part of the team
responsible for supporting all locations throughout North
America.--Detail-oriented, pragmatic, multi-taskers with excellent
internal customer service and communication skills will be
particularly attracted to this challenging and rewarding
position.--The individual in this role will utilize the helpdesk
platform to track and manage support requests from end-users.--S/He
will be responsible for managing workstations, laptops, phones
printers, and other peripherals. Job Duties* Respond to requests
and solve all problems in compliance with the company support SLA*
Provide level 1/2/3 support to all users in our Bronx, Quincy, St.
Louis, Mississauga, Chicago, Miami, Sacramento, and LA locations*
Analyze and solve all problems related to Windows PCs, MACs,
laptops, printers, phones, PDAs tablets, and cabling* Install
PC/MAC hardware and peripheral components such as monitors,
keyboards, printers* Manage Avaya, Shoretel, and legacy digital
phones* Create and deploy images using tools like MDT* Manage new
user onboarding including the procurement and setup of hardware,
user account and email setup, and user training* Manage the
departing user process including user account retirement, data
transition, and hardware reallocation* Ensure all workstations and
laptops are kept up to date with security updates* Ensure all
workstations and laptops have anti-virus, anti-malware, and
firewall protection* Manage print servers and print queues*
Maintain end-user device inventory* Manage and update all support
requests in the Track-IT Helpdesk system* Keep customers up to date
on the status of their requests * Direct unresolved issues to the
next level of support personnelRequirements* Windows 7 and 10*
Office 365* Microsoft Terminal Services / Remote Desktop Services*
Windows Desktop configuration and software installation* Basic
networking including DHCP, DNS* Knowledge of voice over IP* Must
have excellent analytical and problem-solving skills* Windows
Server 2008, 2012 and 2016* Active Directory* Centralized
Anti-virus management* At least 5 years working experience as an IT
professional Education RequirementsBachelors's Degree in
Information technology or related field
Keywords: Confidential, New Rochelle , Information Technology Support Specialist, IT / Software / Systems , Bronx, New York
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsJava Developer - Entry Level Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 new Entry Level Java Developers in the next 4 weeks.One day someone is going to ask you where you got your (more...) Company: Revature Location: Jersey City Posted on: 03/9/2021 IBM Filenet ECM Technical Lead Description: Boston Technology Corporation BTC , based in Marlborough, MA, is a leading Enterprise Mobility and Software services provider. Our clients range from Fortune 500 companies to innovative startups. From (more...) Company: EAD Corporations Location: Philadelphia Posted on: 03/9/2021 Java + RFT/Sel/ Digital QA Tester Description: Career Guidant, an internationally acclimed, trusted multi-faced orgiansation into Information Technology Custom Learning Services for Enterprises, Lateral Staffing Solutions, Information Technology Development (more...) Company: Career Guidant Inc. Location: Hartford Posted on: 03/9/2021 Cognos Developer Description: Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: br --- Staff Augmentation br (more...) Company: Pyramid Consulting Inc. Location: Jersey City Posted on: 03/9/2021 Senior Analyst, Finance Technology Solutions, NA Description: Job Description br br Johnson Johnson is hiring for a Senior Analyst, Finance Technology Solutions, NA. The ideal candidate will sit in New Brunswick, NJ with consideration in other NJ and PA locations. (more...) Company: Johnson & Johnson Location: Trenton Posted on: 03/9/2021 New Mobile Notary / Loan Signing Agent / Part-Time Description: New Mobile Notary / Loan Signing Agent / Part-Time Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is now recruiting NEW Notaries to work as a 1099 contractor from home. These (more...) Company: Certified Mobile Notary Service Location: Stamford Posted on: 03/9/2021 Junior Software Developer Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...) Company: Revature Location: West Haven Posted on: 03/9/2021 Project Application Software Engineer 2021 - Corporate Headquarters (PA) Description: Project Application Software Engineer 2021 - Corporate Headquarters PA Job ID: 5136 Project Application Software Engineer--- Corporate Headquarters PA Do you want to take ownership of high-stakes (more...) Company: Lutron Electronics Co., Inc Location: Coopersburg Posted on: 03/9/2021 Senior Director of Technical Operations Description: Thank you for considering a career at ConcertAI. Please take a minute to fill out the following form. After you have completed Company: ConcertAI Location: King Of Prussia Posted on: 03/9/2021 OFSAA developer - Oracle Financial Services Analytical Applications Description: ul li Jersey City, NJ li Contract Job Description The OFSAA developer will be part of a development team implementing profitability solution using OFSAA Key responsibilities: - Configuration of (more...) Company: Adept Solutions Inc. Location: Jersey City Posted on: 03/9/2021 |