Guidewire ClaimCenter Technical Lead
Company: RCM Technologies (USA), Inc.
Location: Purchase
Posted on: January 22, 2023
Job Description:
Job Title: Guidewire Claim Center Technical Lead
Job Function: Consultant
Job Type: Contract/Temp to Perm (40 hours per week), Initial
duration of 6 months with high likelihood of further for the right
candidate.
Location: Hybrid Work Week in effect with 40% Remote, 60% onsite at
either one of the client's designated office locations in Purchase,
NY, Alpharetta, GA; Boston, MA; Charlotte, NC; Chicago, IL;
Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Florham Park,
NJ; Jacksonville, IL; Lenexa, KS; Lubbock, TX; Mt Juliet, TN; New
Hyde Park, NY; New York, NY; Topeka, KS
ABOUT RCM's CLIENT:
RCM's client is a global specialty provider of property and
casualty insurance and reinsurance, was established in March 2017
as the result of the acquisition of two smaller firms and has an
extensive global footprint with nearly 80,000 employees in 228
cities in 30 countries. It's core business encompasses one of the
largest property and casualty (P&C) insurance groups in the
Asia-Pacific (APAC) domestic market. RCM's client is looking to
expand its current IT capacity with several key hires to take
advantage of rapid growth and current market opportunities.
SPECIFIC ROLE:
RCM's client is looking to add an experienced Guidewire ClaimCenter
Technical Lead to their Enterprise Technology team. The candidate
must be a hands-on senior ClaimCenter Technical Lead who has grown
through the ranks with experience managing 10-20 integration and
configuration engineers across both project and maintenance
portfolios with substantial experience in owning, running, and
supporting the Guidewire ClaimsCenter platform and integrations
around it. The candidate must be able to articulate their
experience with the platform while demonstrating a thorough
knowledge of the general Property & Casualty (P&C) claims
management process.
No life or health insurance candidates need apply. This is strictly
in support of P&C claims processing in advancing/extending the
client's use of this key enterprise platform.
ROLE RESPONSIBILITIES:
The Guidewire ClaimCenter Technical Lead will be responsible for
the following:
- Oversee ClaimCenter Development Teams with responsibility over
designing, developing and delivering new Commercial Insurance and
Reinsurance products as well as supporting / maintaining a highly
available and performing production environment
- Plan, control and oversee engineering staffing needs across
project and maintenance portfolios
- In working with Project Management and Business Architecture /
Analysis and Product teams, manage scoping, sizing, planning,
development, implementation, and support for projects within the
Claims portfolio
- Representing the Claims Technology teams, establish strong
business relationships with key customers, IT groups and
vendors
- Collaborate with Business Analysis, Product, Operations and
Testing groups in testing Claims applications to business and IT
defined quality metrics, and functional and non-functional
KPIs.
- Responsible for managing, maintaining, and supporting
ClaimCenter platform and Claims services in line with SLAs within
production and non-production environments
- Responsible for ensuring that unit and functional tests are
integrated into solutions and are part of CI/CD pipelines, with
high level of code coverage
- Responsible for ensuring that proper branching methodologies
are implemented for flexibility and agility with delivery
supporting multiple development tracks
- Responsible for the overall support of ClaimCenter eco-system,
including integrations for Policy, Financial and CRM systems as
well as integrations with bureaus, 3 rd party vendors and other
service providers
- Manage and maintain the technical / solution documentation
including architecture diagrams, sequence diagrams, deployment
diagrams and production runbooks
- Manage production applications to KPIs and troubleshoot any
availability and performance issues at multiple layers of
deployment, from hardware, operating environment, network, and
application
- Manage, maintain, and govern engineering standards around
security, secure-coding, logging, alerting, build, deployment, and
integrations
Other technical responsibilities to include the following:
- Expert level hands-on experience with XML, GUnit, Jenkins,
GIT/Subversion/TFS, Code Coverage and Code Scan Plugin / Tools
(Sonarqube, Netsparker, etc.) and frameworks
- Expertise in Guidewire APIs, GX Model and Product
Models
- Guidewire ClaimsCenter Integration experience is required. The
role will have technical ownership of dozens of internal and
external integrations.
- Hands-on experience and deep knowledge with Apache Tomcat or
similar application servers. 5+ years hands-on experience working
with J2EE, Tomcat, XML/Web Services/ RDBMS (SQL Server
preferred)
- Hands-on experience and expertise with Java and GOSU
programming, and strong fundamentals with OODD
- Strong hands-on development experience with Batch Processes,
Message Queues and Event Messaging within Guidewire
ClaimCenter
- Technical experience with product migrations / conversion is
required - by developing migration utilities leveraging ClaimCenter
APIs
- Experience with DevSecOps and establishing and managing CI/CD
pipelines for Claims build / deployments
- Experience with production data fix utilities is
required
- Proven experience defining technology roadmaps and establishing
an execution plan for Claims platforms, integrations and
services
- Experience in P&C insurance is required (Commercial
Insurance is preferred)
- Has the ability to work with business partners and articulate
technical trends/concepts and design/implementation
considerations
- Strong skills in problem solving, resource and portfolio
planning and budgeting
- Solid financial acumen, able to construct sound business plans
and effectively execute against them within planned budget and
established timelines with high quality
TECHNICAL QUALIFICATIONS (in order of level of need):
- 10+ years in IT field with 7+ years within Guidewire
ClaimCenter in Integration / Configuration Development roles is
required
- Prior technical leadership experience in Guidewire ClaimCenter
delivering at least 2 end-to-end Claims product implementations
within Commercial Insurance space is required
- Prior Technical Lead role with an ownership of Guidewire
ClaimCenter production environment is required. This includes
end-to-end support of the Guidewire ClaimCenter eco-system
- Technical management experience managing onshore / offshore
staff with teams between 10-20 is required. The role requires
strong capacity management, priority management and organization
skills
- Prior experience managing multiple ClaimCenter Development
teams is required. The role is expected to oversee multiple
technical tracks / implementation teams along with the maintenance
track
- Guidewire ClaimCenter Certification is highly
preferred
- Experience with Scrum or other Agile Development Methodologies
is required
EDUCATION REQUIREMENTS:
- Bachelor or Master's degree in Computer Science, Information
Systems, or related field.
EQUAL OPPORTUNITY STATEMENT:
RCM is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
DISCLAIMER:
This job description is intended to describe the general nature and
the level of the work being performed by the people assigned to
this position. It is not intended to include every job duty and
responsibility specific to the position. RCM reserves the right to
amend and change responsibilities to meet business and
organizational needs as necessary.
ABOUT RCM:
RCM Technologies is a leading provider of IT Business Solutions and
Engineering Services to over 1,000 clients in the commercial and
government sectors. RCM partners with clients to define implement
and manage a broad range of technologies across multiple platforms,
systems, and networks. Our broad geographic presence ensures that a
proven and reliable tactical and strategic capability is available
and deployable virtually everywhere in North America.
#Monster
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Keywords: RCM Technologies (USA), Inc., New Rochelle , Guidewire ClaimCenter Technical Lead, IT / Software / Systems , Purchase, New York
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