Leader of Claims Digital Platforms
Company: Chubb
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description In this high-impact, high-visibility role, you will
lead the planning, solution design, and end-to-end software
development and testing for Chubb’s global digital claims platform.
You will be at the forefront of driving strategic updates and
overseeing the delivery of new and enhanced product features that
are critical to our business. You will collaborate closely with
architecture, data, engineering, and business teams, enabling
effective decision-making and ensuring that all efforts align with
business objectives, regulatory requirements, and industry best
practices. Your proven ability to lead transformative and strategic
technology initiatives, combined with your strong technical
expertise and deep understanding of the insurance industry, will be
essential. Your extensive experience working with process and
engineering teams in an agile environment will position you to
deliver impactful results and elevate the platform’s capabilities.
In this role, you will: Own the platform vision and strategic
direction, ensuring alignment with business objectives and
delivering measurable value to stakeholders Develop and maintain
the platform roadmap, balancing feature delivery, enhancements, and
technical improvements to drive continuous innovation Guide
development teams setting code standards and ensuring best
practices are integrated in software engineering Plan and oversee
project timelines, resource allocation and deliverables for
platform enhancements and new features Manage integration with
internal systems (e.g., policy, billing, CTM) and external partners
(vendors, third-party data sources) Evaluate and implement emerging
technologies (AI, automation, cloud, APIs) to improve claims
processing efficiency Ensure platform meets all regulatory, data
privacy and cybersecurity standards Lead successful delivery of
enhancements and new product introductions in cooperation with all
internal partners Lead troubleshooting and resolution of platform
issues, ensuring minimal business disruption Partner with the
business product owners, enterprise architects and other product
team members to document and groom product features, user stories,
and acceptance criteria in an agile development environment Work
with technical experts to support and ensure that the technical
design aligns with business needs, and ensure compliance with
enterprise IT policies, best practices, standards and processes
Manage day-to-day activities of global teams through effective
communication within the team, externally with other teams,
business customers and senior leaders Qualifications 10 years of
proven work experience design and implementation of Claims platform
solutions Strong background in software engineering, cloud
platforms (AWS, Azure, GCP), APIs, microservices, and data
management Knowledge graphs and semantic technologies: Neo4j,
Amazon Neptune, GraphDB, ontologies, semantic data modeling, graph
query languages (Cypher, SPARQL, Gremlin) AI/ML platforms: Azure
OpenAI, AWS Bedrock, Google Vertex AI, Anthropic Claude API, and
MLOps practices Strong understanding of claims processes,
regulatory requirements, and industry standards Proven experience
leading technical teams and managing cross-functional projects
Experience with JIRA, Service Now, Clarity and Azure DevOps
Bachelor’s and/or Master’s degree in a technical or related
discipline required The pay range for the role is $191,340 to
$258,390. The specific offer will depend on an applicant’s skills
and other factors. This role may also be eligible to participate in
a discretionary annual incentive program. Chubb offers a
comprehensive benefits package, more details on which can be found
on our careers website . The disclosed pay range estimate may be
adjusted for the applicable geographic differential for the
location in which the position is filled.
Keywords: Chubb, New Rochelle , Leader of Claims Digital Platforms, IT / Software / Systems , Jersey City, New York
