Field Technician - Edison, NJ

Company: Msccn
Location: Edison
Posted on: April 3, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated. Our client is currently seeking a qualified Field Technician to join their team onsite in Edison, NJ, and provide end-user support. Once the project is completed, if the site determines the Field Tech is no longer needed, this role will transition into the field. Once in the field, the Field Tech will service multiple different customers and join the on-call rotation. Candidates must have reliable transportation, ability to work after hours, excellent customer service skills, ability to climb a ladder once moved into the field, ability to lift up to 50 lbs., and crawl on the floor under furniture. The Field Technician serves as the primary onsite representative for resolving technical and service-related issues. This role is responsible for diagnosing, installing, repairing, and maintaining a wide range of IT hardware - including laser printers, wide-format printers, kiosks, POS systems, and associated software. The technician may collaborate with Level II or Lead Technicians to ensure efficient, accurate, and timely issue resolution. Duties and Responsibilities: Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems. Install, configure, and maintain IT equipment and related applications. Perform preventive and routine maintenance to ensure optimal equipment performance. Provide clear, professional technical support to customers both onsite and via phone. Maintain accurate service documentation, ensuring compliance with quality and operational standards. Skills and Qualifications: Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems. Electro-mechanical experience a plus. Emphasis on experience repairing laser and wide-format printers. Demonstrated ability to troubleshoot, analyze, and resolve technical issues. Excellent communication skills and a strong commitment to customer service. Ability to manage multiple tasks independently while also functioning effectively in a team environment. Physical ability to lift and transport equipment weighing up to 50 lbs. Wage Range: The rate for this position is between $24.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

Keywords: Msccn, New Rochelle , Field Technician - Edison, NJ, IT / Software / Systems , Edison, New York