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Help Desk Technical Associate

Company: Salesian Missions, Inc.
Location: New Rochelle
Posted on: July 25, 2020

Job Description:

Company Salesian Missions Company Website www.salesianmissions.org About Us Salesian Missions is the main fund-raising facility in the U.S. for the Salesians of Don Bosco, a Roman Catholic charity founded by Don Bosco in 1845. Our Mission is to teach young people various trades that will help them find decent jobs and become self-sufficient, contributing members of society. The Salesians insist that the needy help themselves in whatever way they can, even minimally. They do not encourage dependence or paternalism, but strive to live up to the working maxim, helping others to help themselves. Today, we continue our mission of caring for the poor children of the world with missionaries in over 131 countries. Our office is located in New Rochelle, N.Y. and employs 70 individuals. Knowledge and Skill Requirements - 2 years previous experience working as a HelpdeskService Desk technician for a large organization - Ability to provide Level 1 support for all IT related issues including network connectivity, peripheral device troubleshooting, software configurationinstallation and end user support - Printer, Fax and Scanner troubleshooting and repair - Advanced knowledge and understanding with supporting Microsoft Office products - A basic familiarity with Windows Active directory administration - Desktop PC repair and imaging - Periodic inventory counts and Excel spreadsheet management - Provide end-user support with a high-level of customer satisfaction. Duties As a member of our organization, you'd be working in an extremely dynamic environment and be exposed to various technically challenging situations and businesses. Additional duties may be assigned. Work hours Monday Friday 900 am-430 pm Benefits - Salesian Missions offers a competitive benefits package, including health insurance, 401K with partial match and long term disability. - A pleasant office environment and waterfront grounds. - The opportunity to be part of a charity that benefits the world s needy children.

Keywords: Salesian Missions, Inc., New Rochelle , Help Desk Technical Associate, Other , New Rochelle, New York

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