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Service Technician

Company: Tomorrow's Office
Location: Jericho
Posted on: May 3, 2021

Job Description:

AtlanticTomorrows Officeisa nationally recognized distributorof Copier and high-end Production Equipment. We sell and service Ricoh, Toshiba, Konica and Kyocera products in the Tri-State area,due to ourcontinuedgrowthwe are expanding our Service Division and haveopenings in the Jericho, Long Island, NY area.

We are looking for motivated hands-onFieldService Technician,the ideal candidate will be detail oriented and customer servicedriven.This is a unique opportunity to be part of ahigh-quality service organization.Must have own vehicle.Field technicians provide the on-sitecustomer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/or fixing the customer by correcting the clients expectations.


  • Accurately diagnose, repair and maintain equipment in optimum operating condition at customer sites
  • Manage and maintain a highly accurate parts inventory via handheld device
  • Receive, prioritize and accurately close service calls via handheld device
  • Assist with equipment installations as needed
  • Keep current with new technology through off-site manufacturer's classes and online training
  • Communicate equipment problems and solutions to fellow technicians
  • Project a positive company image through proper attire, exceptional communication skills, excellent customer service and personal grooming

  • A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
  • Computer literate and basic knowledge of networking
  • Electronic & mechanical experience/aptitude
  • Experience working on digital copiers and/or laser printers (Richo/Savin experience is a plus)
  • Valid driver's license with an excellent driving record and reliable transportation
  • Professional appearance and manner skills
  • Customer service oriented
  • Excellent communication skills
  • Able to work independently, under pressure at customer sites and to accept direction on given assignments
  • Able to handle and solve new challenges, demonstrate initiative and a willingness to learn
  • Team player, reliable, punctual and possessing a positive attitude
  • Driving knowledge of Long Islandpreferred, but not necessary.

Benefits

  • Competitive Salary (based on experience)
  • Cell Phone
  • Laptop
  • Mileage Reimbursement
  • Paid Holidays, Vacation, and Sick Time
  • Excellent Variety of Medical, Dental, Vision, Life, and other Insurance Plans

Keywords: Tomorrow's Office, New Rochelle , Service Technician, Other , Jericho, New York

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