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Director, Segment Solutions

Company: MasterCard
Location: Purchase
Posted on: June 7, 2021

Job Description:

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Segment Solutions

Director, Segment Solutions

This role will be a critical role in the segment solutions team and will lead/support a variety of initiatives, interfacing across regions and product functions to ensure our products are embedded into key segment solutions. This person will work in concert with other product teams, attend their leadership meetings as needed, and ensure connectively and governance in working across the product teams. This person will also look at new/emerging segments and understand key growth areas, size them, prioritize them, determine product fits and regional requirements, and lead the organization in realizing potential of new growth areas. Additionally, this role will work with Sales Excellence to modernize our bundling approach.

Key Responsibilities

  • Keeps current on key segment trends throughout the world by connecting with regions, product teams and corporate development
  • Will deep dive into several segments. As such, creates and communicates a clear segment vision and strategy, based on a thorough understanding of the segment and how Mastercard can best serve that market
  • Creates the end-to-end narrative for the segment
  • Works with Product Management and Product Development to create solutions and prioritize investments to address segment's needs
  • Coordinate development and dissemination of Thought Leadership for the segment
  • Manage the interaction with the rest of Mastercard and identify areas for collaboration
  • Work with Sales to define the GTM for the specific segment
  • Establish and measure KPI's for segment success (including impact to broader MA)
  • Ensure alignment of segment strategy with relevant stakeholders in MA, including country/cluster/regional strategies
  • Partner with Finance and the sales excellence team to bring forward a product penetration index, designed to drive sales around our priority products and bring forward insights where gaps might exist
  • Work to simplify how we go to market with key products, focusing on simplifying contracting as an example.

The ideal candidate would have the following qualifications:

  • Self-starter who can work independently and can also work across business units and geographies
  • High level of curiosity and ability to understand our different product capabilities across functions
  • Track record of end to end project management
  • Detail oriented and ability to lead multiple projects simultaneously
  • High degree of agility in managing different types of projects and therefore, high learning agility
  • Ideal candidate would have a combination of strong business and technical acumen
  • Strong relationship skills
  • Strategic thinker with a bias toward execution

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Keywords: MasterCard, New Rochelle , Director, Segment Solutions, Other , Purchase, New York

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