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Retail Store Manager

Company: T-ROC
Location: Bronx
Posted on: July 12, 2021

Job Description:



START YOUR CAREER WITH T-ROC and our brand partner Optimum. It is only the BEGINNING...DO YOU HAVE THE "IT" FACTOR??


Are you a high energy leader who strives for organizational success?  Do you take pride in being a leader whose team offers world class customer service and exceeds all performance goals? 

Then T-ROC is the place for you to jump start your career!


Your Responsibilities:

  • Present, promote and drive sales of Altice products and services (Internet, Phone, TV and Mobile) within the store.
  • Responsible for ensuring timely and accurate opening/closing for store, including staff coverage, inventory, cycle counts, cash management, and equipment.
  • Ensures store staff is meeting and exceeding all KPI’s through effective training, motivation, coaching, development, and performance recognition.
  • Build positive work relationships with customers to enhance the image and public perception of company.
  • Develops and implements retail sales strategies for store and serves as a strategic partner in the overall operation of the store.
  • Manages performance, staffing and training requirements.

To be successful in this role you need:

  • Associate Degree in Business preferred or a minimum of 3+ years’ management experience in customer service/sales/retail environment with a track record of exceeding sales and service goals.
  • Proven leadership experience with a passion for world class sales and service.
  • Built and lead teams to exceed performance goals through innovation, personal, and team development.
  • Must have reliable transportation each day, with regular, consistent, and punctual attendance.
  • Being willing to work weekends, evenings, and regular business hours is just part of the job! We are flexible if you are!

What Can We Offer You for All Your Hard Work?

  • It is all up to you! Uncapped commission and competitive hourly wage!
  • Medical, dental, and vision coverage (Available for full and part time!)
  • 401(K).
  • Paid time off.
  • Discount programs.
  • Promotional opportunities-top performers move to leadership and management opportunities.

T-ROC is a fast-growing Technology 500 Company for Optimum/Altice to operate and staff their stores in NY and NJ. You will be responsible for promoting for what matters most to people; texting with friends, advertising that resonates, or binge watching their favorite show.


What it is like to be a T-ROC’ER, your entrepreneurial spirit will be valued.? Your desire to work honestly and with the utmost level of integrity will be appreciated while amazing customers with your technical expertise. Do you crave change?? We do so with gusto and have fun the T-ROC way!????  


 Please check out the video below for life at T-ROC during the COVID-19 pandemic


Equal Opportunity Employer / Special Accommodations

T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email describing the accommodation.


Notice of E-Verify Participation

T-ROC participates in E-Verify. To learn more use this link E-Verify


Keywords: T-ROC, New Rochelle , Retail Store Manager, Other , Bronx, New York

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