Finance Help Desk Liaison
Company: NYU Langone Health
Location: Bethpage
Posted on: September 11, 2021
|
|
|
Job Description:
NYU Langone
Health is a world-class, patient-centered, integrated
academic medical center, known for its excellence in clinical care,
research, and education. It comprises more than 200 locations
throughout the New York area, including five inpatient locations,
a
children's hospital, three emergency
rooms and a level 1 trauma center. Also part of NYU Langone
Health is the Laura
and Isaac Perlmutter Cancer Center, a National Cancer Institute
designated comprehensive cancer center, and NYU Grossman School of Medicine, which
since 1841 has trained thousands of physicians and scientists who
have helped to shape the course of medical history. For more
information, go to nyulangone.org, and
interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: Job Responsibilities: Minimum Qualifications: Preferred Qualifications: Qualified candidates must be able to effectively communicate
with all levels of the organization.
We have an exciting opportunity to join our team as a Financial
Help Desk Liaison.
In this role, the successful candidate is responsible for the
timely and accurate inbound receipt, documentation, classification,
management and escalation or resolution of all issues presented to
the Finance Help Desk from its customer base. This includes both
employees and vendors (suppliers) of the NYUL Health System. These
issues can be received in a variety of mediums including face to
face, phone, voicemail, email, self service, fax and other.
Additionally, Customer Service Representatives are responsible for
providing information and education to customers that encourage
adherence to NYULH policies and processes and are responsible to
share insight into areas of potential improvement when themes or
consistent issues are identified. Customer Service Representatives
are expected to maintain the highest level of confidentiality while
ensuring the best possible customer experience possible at all
times.
To qualify you must have a - Associates Degree (ideally in Finance
or related field of study) or minimum of 2 years of call center,
customer service or similar experience
- Proficient in spoken and written English
- Strong verbal skills; especially telephone etiquette and
negotiation capabilities
- Ability to work independently
- Ability to maintain confidentiality
- Demonstrate analytical and technical ability and an orientation
towards problem resolution and servicing
Bi-lingual in Spanish is desirable
NYU Langone Health provides its staff with far more than just a
place to work. Rather, we are an institution you can be proud of,
an institution where you'll feel good about devoting your time and
your talents.
NYU Langone Health is an equal opportunity and affirmative action
employer committed to diversity and inclusion in all aspects of
recruiting and employment. All qualified individuals are encouraged
to apply and will receive consideration without regard to race,
color, gender, gender identity or expression, sex, sexual
orientation, transgender status, gender dysphoria, national origin,
age, religion, disability, military and veteran status, marital or
parental status, citizenship status, genetic information or any
other factor which cannot lawfully be used as a basis for an
employment decision. We require applications to be completed
online.
If you wish to view NYU Langone Health's EEO policies, please
click here. Please
click here to view the Federal "EEO is the law" poster or visit
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
for more information. To view the Pay Transparency Notice, please
click here.
Keywords: NYU Langone Health, New Rochelle , Finance Help Desk Liaison, Other , Bethpage, New York
|
Click
here to apply!
|
