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HOME CONFINEMENT SPECIALIST

Company: Geo Reentry Services
Location: Bronx
Posted on: November 18, 2021

Job Description:

Facility:--BRONX COMMUNITY REENTRY CENTERCompensation Base:--Compensation Bonus (if applicable):--Equal Opportunity Employer.WE ARE HIRING WITH A $1500 SIGN ON BONUSSummaryThe Home Confinement Specialist is responsible for managing all aspects of electronically monitoring the accountability of residents on Home Confinement (HC).--Primary Duties and Responsibilities

  • Maintains inventory and places orders for specialized mobile devices and electronic monitoring (EM) equipment.
  • Installs EM ankle bracelets on HC residents as needed.
  • Assists with installation of in-home beacon to ensure proper operation and home and/or employment site verifications.
  • Provides orientation to HC residents on monitoring equipment as well as ongoing technical support.
  • Assists residents with biometric facial enrollment.
  • Provide support and serve as a backup to administrative staff on the timely entry of schedules, zones, and any necessary alert follow-up.
  • Monitors HC resident movement and activity through the use of:
    • Video Conferencing
    • Messaging
    • Dynamic Self Report
    • Calendar
    • Documents
    • Push Notifications
      • Serves as the assigned officer in the GPS monitoring system for HC residents in order to respond to escalated alerts in a timely manner.
      • Manages schedule changes in the GPS monitoring system.
      • Monitors the GPS monitoring system and finds ways to reduce alerts.
      • Reviews HC resident check-ins, messages and documents in TotalAccess system.
      • Performs audits of the GPS monitoring to confirm alerts, zones, and schedules configured correctly and appropriate alert follow-up is completed.
      • Analyze the electronic monitoring system on an ongoing basis to determine strategies to effectively reduce alerts and non-compliance.
      • Monitor and measure the specialized mobile device utilization to ensure maximization of the pre-installed applications.
      • Works with EM equipment provider to troubleshoot any product issues.
      • Reports on program violations in a timely manner using established reporting parameters.
      • Prepares and issues disciplinary reports.
      • Facilitate or coordinate EM trainings as needed.
      • Performs other duties as assigned.--Job Requirements:--Minimum Requirements
        • High School Diploma or GED required.
        • One (1) year as a Monitor I or two (2) years experience in similar field.
        • Ability to work with computers and the necessary software typically used by the department.
        • Ability to use a smartphone.
        • Ability to enter data into a computer database.
        • Strong oral and written communication skills in both English and Spanish if bilingual.
        • Ability to communicate technical concepts to a non-technical audience.
        • Flexibility in handling special projects and assignments.
        • Must be self-motivated with the ability to work independently
        • Strong ability to diagnose, analyze, troubleshoot and resolve technical issues.
        • Ability to meet deadlines and prioritize appropriately.
        • Valid, active driver's license.

Keywords: Geo Reentry Services, New Rochelle , HOME CONFINEMENT SPECIALIST, Other , Bronx, New York

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