HOME CONFINEMENT SPECIALIST

Company: Geo Reentry Services
Location: Bronx
Posted on: November 18, 2021

Job Description:

Facility:--BRONX COMMUNITY REENTRY CENTERCompensation Base:--Compensation Bonus (if applicable):--Equal Opportunity Employer.WE ARE HIRING WITH A $1500 SIGN ON BONUSSummaryThe Home Confinement Specialist is responsible for managing all aspects of electronically monitoring the accountability of residents on Home Confinement (HC).--Primary Duties and Responsibilities

• Maintains inventory and places orders for specialized mobile devices and electronic monitoring (EM) equipment.
• Installs EM ankle bracelets on HC residents as needed.
• Assists with installation of in-home beacon to ensure proper operation and home and/or employment site verifications.
• Provides orientation to HC residents on monitoring equipment as well as ongoing technical support.
• Assists residents with biometric facial enrollment.
• Provide support and serve as a backup to administrative staff on the timely entry of schedules, zones, and any necessary alert follow-up.
• Monitors HC resident movement and activity through the use of:
  • Video Conferencing
  • Messaging
  • Dynamic Self Report
  • Calendar
  • Documents
  • Push Notifications
    • Serves as the assigned officer in the GPS monitoring system for HC residents in order to respond to escalated alerts in a timely manner.
    • Manages schedule changes in the GPS monitoring system.
    • Monitors the GPS monitoring system and finds ways to reduce alerts.
    • Reviews HC resident check-ins, messages and documents in TotalAccess system.
    • Performs audits of the GPS monitoring to confirm alerts, zones, and schedules configured correctly and appropriate alert follow-up is completed.
    • Analyze the electronic monitoring system on an ongoing basis to determine strategies to effectively reduce alerts and non-compliance.
    • Monitor and measure the specialized mobile device utilization to ensure maximization of the pre-installed applications.
    • Works with EM equipment provider to troubleshoot any product issues.
    • Reports on program violations in a timely manner using established reporting parameters.
    • Prepares and issues disciplinary reports.
    • Facilitate or coordinate EM trainings as needed.
    • Performs other duties as assigned.--Job Requirements:--Minimum Requirements
      • High School Diploma or GED required.
      • One (1) year as a Monitor I or two (2) years experience in similar field.
      • Ability to work with computers and the necessary software typically used by the department.
      • Ability to use a smartphone.
      • Ability to enter data into a computer database.
      • Strong oral and written communication skills in both English and Spanish if bilingual.
      • Ability to communicate technical concepts to a non-technical audience.
      • Flexibility in handling special projects and assignments.
      • Must be self-motivated with the ability to work independently
      • Strong ability to diagnose, analyze, troubleshoot and resolve technical issues.
      • Ability to meet deadlines and prioritize appropriately.
      • Valid, active driver's license.

Keywords: Geo Reentry Services, New Rochelle , HOME CONFINEMENT SPECIALIST, Other , Bronx, New York