Full Time Branch Ambassador North Nassau Area
Company: Capital One
Location: Jericho
Posted on: May 12, 2022
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Job Description:
NW Nassau-WillistonPark Br619 (22619), United States of America,
Williston Park, New York Full Time Branch Ambassador North Nassau
Area The Reimagined Branch Experience: Welcome to a new idea in
banking. Here at Capital One, we---re redefining how people bank.
You see, we believe banking should fit our customers--- everyday
lives---not the other way around. As a Branch Ambassador, you---ll
have the opportunity to use your love of working with people and
sharing product knowledge to play a vital role in our customers---
banking experience. You---ll also perform a wide variety of
transactions including check cashing, deposits, transfers and
withdrawals while monitoring fraud mitigation and adhering to
established operational policies and procedures. Equally important
is the ability to resolve customer inquiries quickly and
efficiently, delivering an extraordinary customer experience. Our
rapidly changing tech and financial environment requires
Ambassadors who are adaptable and have a growth mindset, in
addition to being customer experience-obsessed. Our Branch team
exists to enhance the financial lives of people in the communities
we serve. We---re not just looking to fill open positions---we seek
outgoing, passionate people who really want to be a part of this
whole reimagined banking experience. Here---s what we---re looking
for in you: You---re friendly and engaging and can connect with
customers. Yep, you---re a people person---whether you---re helping
folks with technology challenges, having casual conversation, or
simply showing off some of the cool services and products we offer.
You will be able to reduce customer financial anxiety by helping to
determine both personal and business financial needs. You---ll get
to pull in experts that can help guide your customers to their
financial destination. You---re aware of the importance of being
compliant when working at a bank. You---ll ensure all, audit and
security policies and procedures are followed in accordance with
Bank policy and Federal regulations. You---ll support customers in
all areas of the branch, from the cash handling and service needs,
to rotating throughout the branch based on the customer needs. The
overall retail customer experience is improved with fewer handoffs;
every Ambassador is equally ---the expert---. You---re naturally
curious and like to learn. We---ll teach you what Capital One has
to offer our customers in products, services and experiences to
help guide them in the right direction toward their financial
goals. You---re digitally savvy. You---ll showcase what---s
possible in our physical space and how to easily navigate our
mobile and online experience, using the branch---s laptops and
iPads. Take an active role in educating customers on other banking
channels as well as other products and services. Are you a team
player? If so, you will have the opportunity to work with an
energized team of banking professionals and help inspire your
teammates as they inspire you. You---ll research and answer
customer inquiries with the intent of enhancing customer retention
and engagement by leverage various tools and channels to recommend
appropriate solutions. You---ll be able to travel between branches
in assigned local area and support the market that you are
assigned. If you---re nodding along and like what you---re reading,
let---s talk. Basic Qualifications : - High School Diploma, GED, or
Equivalent Certification - At least 1 year of Retail, Sales or
Customer Service experience - At least 6 months of cash handling
experience Preferred Qualifications : - Associate---s degree -2
years of Retail, Sales, or Banking Experience At this time, Capital
One will not sponsor a new applicant for employment authorization
for this position. No agencies please. Capital One is an Equal
Opportunity Employer committed to diversity and inclusion in the
workplace. All qualified applicants will receive consideration for
employment without regard to sex, race, color, age, national
origin, religion, physical and mental disability, genetic
information, marital status, sexual orientation, gender
identity/assignment, citizenship, pregnancy or maternity, protected
veteran status, or any other status prohibited by applicable
national, federal, state or local law. Capital One promotes a
drug-free workplace. Capital One will consider for employment
qualified applicants with a criminal history in a manner consistent
with the requirements of applicable laws regarding criminal
background inquiries, including, to the extent applicable, Article
23-A of the New York Correction Law; San Francisco, California
Police Code Article 49, Sections 4901-4920; New York City---s Fair
Chance Act; Philadelphia---s Fair Criminal Records Screening Act;
and other applicable federal, state, and local laws and regulations
regarding criminal background inquiries. If you have visited our
website in search of information on employment opportunities or to
apply for a position, and you require an accommodation, please
contact Capital One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodationcapitalone.com . All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careerscapitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, New Rochelle , Full Time Branch Ambassador North Nassau Area, Other , Jericho, New York
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