SICIS: Order Processing Specialist

Company: SICIS
Location: Bronx
Posted on: May 12, 2022

Job Description:

Fast-paced and growing North America Distributor for Italian luxury wall, floor, and interior furnishings seeks Order Processing Specialist for Bronx NY warehouse and showroom.Integral part of Sales team, responsible for ensuring superior customer service and supporting the Sales Team in all elements of the sales cycle, processing orders and overseeing full cycle of order fulfillment.What You Will Do: Manage sales order from receipt of PO to delivery. Including order entry, shipment planning, tracking in-house progress and final delivery of goods to customer. Provide information about our products including item setup, availability, price, delivery, limitations & installation recommendations. Ability to routinely take inbound calls and emails regarding customer service and communicate shipping/lead times information. Coordinate with Sales Managers converting quotes into sales orders accurately and efficiently moving orders into production. Resolve order issues promptly, coordinating other departments as needed to ensure resolution without unnecessary delays. Capacity to work well with numbers (calculating tax, shipping charges, discounts, etc.). Serves as a liaison for customers amongst Finance, Sales and International departments. Generate complete and accurate invoices once orders are fulfilled.What We Look For: Polished appearance. Well organized, detail oriented, ability to multitask and resourceful. Enjoy working in a fast-paced environment, able to act with a sense of urgency and adhere to set deadlines. Strong written, math and oral communication skills. Solid interpersonal and customer service skills a must. Must perform well as both individual contributor and/or team player. Assertiveness and creativity appreciated.QUALIFICATIONS: One year logistics/ Warehouse and/or Sales experience. B2B experience preferred. College degree is preferred. General understanding of Microsoft Suite (Word, Excel, Outlook.) Previous experience in Tile, Flooring, interior furnishings a plus.Job Type: Full-timePay: $50,000.00 $58,500.00 per yearBenefits:Employee discountHealth insurancePaid time offSchedule:8 hour shiftDay shiftMonday to FridayEducation:Bachelor's (Preferred)Work Location: One location

Keywords: SICIS, New Rochelle , SICIS: Order Processing Specialist, Other , Bronx, New York