SICIS: Order Processing Specialist
Posted on: May 12, 2022
Fast-paced and growing North America Distributor for Italian
luxury wall, floor, and interior furnishings seeks Order Processing
Specialist for Bronx NY warehouse and showroom.Integral part of
Sales team, responsible for ensuring superior customer service and
supporting the Sales Team in all elements of the sales cycle,
processing orders and overseeing full cycle of order
fulfillment.What You Will Do: Manage sales order from receipt of PO
to delivery. Including order entry, shipment planning, tracking
in-house progress and final delivery of goods to customer. Provide
information about our products including item setup, availability,
price, delivery, limitations & installation recommendations.
Ability to routinely take inbound calls and emails regarding
customer service and communicate shipping/lead times information.
Coordinate with Sales Managers converting quotes into sales orders
accurately and efficiently moving orders into production. Resolve
order issues promptly, coordinating other departments as needed to
ensure resolution without unnecessary delays. Capacity to work well
with numbers (calculating tax, shipping charges, discounts, etc.).
Serves as a liaison for customers amongst Finance, Sales and
International departments. Generate complete and accurate invoices
once orders are fulfilled.What We Look For: Polished appearance.
Well organized, detail oriented, ability to multitask and
resourceful. Enjoy working in a fast-paced environment, able to act
with a sense of urgency and adhere to set deadlines. Strong
written, math and oral communication skills. Solid interpersonal
and customer service skills a must. Must perform well as both
individual contributor and/or team player. Assertiveness and
creativity appreciated.QUALIFICATIONS: One year logistics/
Warehouse and/or Sales experience. B2B experience preferred.
College degree is preferred. General understanding of Microsoft
Suite (Word, Excel, Outlook.) Previous experience in Tile,
Flooring, interior furnishings a plus.Job Type: Full-timePay:
$50,000.00 $58,500.00 per yearBenefits:Employee discountHealth
insurancePaid time offSchedule:8 hour shiftDay shiftMonday to
FridayEducation:Bachelor's (Preferred)Work Location: One
Keywords: SICIS, New Rochelle , SICIS: Order Processing Specialist, Other , Bronx, New York
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