Front Desk Supervisor (LEH743)
Company: Volunteers of America - Greater New York
Location: Bronx
Posted on: May 14, 2022
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Job Description:
About Us:
Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty
organization that seeks to end homelessness in the New York
metropolitan area by the year 2050. We focus our continuum of care
to address the most prevalent causes of homelessness: (1) lack of
affordable housing; (2) unmet health needs, including but not
limited to mental health and substance use; and (3) lack of jobs
that create wealth. In each of these areas we strive to incorporate
strategies that address issues of racial equity. We know that our
clients are confronting longstanding barriers to accessing quality
housing, healthcare, and employment. Our programs are designed to
ensure that our clients do not have to face these challenges
alone.
Now in our second century of serving those in need, VOA-GNY
understands what it takes to heal families and individuals who are
in crisis and have experienced trauma. We operate and provide
services in emergency shelters, transitional housing, and permanent
supportive housing for close to 11,000 men, women and children
through 65 programs located in New York City, Northern New Jersey,
and Westchester annually. We are one of the largest providers of
services to families and individuals experiencing homelessness in
the Greater New York area, serving survivors of domestic violence,
people living with HIV/AIDS, veterans, and others who have
behavioral health or substance use needs. Many of VOA-Greater New
York's programs are nationally recognized and meet the rigorous
standards of accrediting bodies CARF, COA and the NAEYC.
"Successful applicants must be vaccinated for COVID-19 before their
start date with VOA-GNY, unless you have been approved by VOA-GNY
for a medical or religious exception to this requirement."
Position: Front Desk Supervisor (LEH743)
Summary:
The Front Desk Supervisor coordinates the operation of the program
during the assigned shift.
Minimum Qualifications:
High school diploma or GED plus one year relevant experience
working in a similar capacity in a social services setting. Must
possess good interpersonal skills and basic computer knowledge.
Certifications in security, CPR/First Aid, and Fire Safety (F-80),
also required, in accordance with regulatory mandates covering this
program site.
Supervisory Role:
This position does not have supervisory responsibilities.
Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of
both program specific and firm-wide related administration, as
applicable.
1. Directs all front desk staff activities to ensure adherence to
policy and procedures.
2. Ensure proper documentation of front desk activities.
3. Provide emergency assistance to residents as needed and
supervise incident management system.
4. Monitor building safety.
* Conduct rounds at residence as assigned
* Perform other related duties as requested.
6.
Expected Results of Principal Responsibilities:
1. Front desk activities are performed accurately and
completely.
2. Front desk activities are accurately documented.
3. Emergency resident needs are met and incidents properly
documented.
4. Building safety is monitored and maintained.
* Emergency situations are responded to according to agency
policy.
* All other related tasks are completed on time and accurately.
6.
Work Environment:
While performing the duties of the job, the employee will be in a
transitional residence environment.
Physical Demands:
While performing the duties of the job, the employee is regularly
required to have visual acuity, talk and hear while communicating
with peers, clients and/or vendors. This is an active position and
requires sitting, standing and walking. The employee must
occasionally lift and/or move items up to 20 pounds.
Position Type:
This is a full - time position.
Make a living by making a difference. Apply online today!
Volunteers of America is an Equal Opportunity
Employer/Vets/Disabled/Other Protected Categories.
Other details
* Job Family Supervisor I
* Pay Type Hourly
* Job Start Date Tuesday, April 19, 2022
Apply Now
* Bronx, NY, USA
* Lydia E. Hoffman Family Residence, 855 E 175th St, Bronx, New
York, United States of America
Keywords: Volunteers of America - Greater New York, New Rochelle , Front Desk Supervisor (LEH743), Other , Bronx, New York
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