Front Desk Supervisor (CMW789)
Company: Volunteers of America Greater New York
Location: Bronx
Posted on: May 14, 2022
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Job Description:
About Us:Volunteers of America-Greater New York (VOA-GNY) is an
anti-poverty organization that seeks to end homelessness in the New
York metropolitan area by the year 2050. We focus our continuum of
care to address the most prevalent causes of homelessness: (1) lack
of affordable housing; (2) unmet health needs, including but not
limited to mental health and substance use; and (3) lack of jobs
that create wealth. In each of these areas we strive to incorporate
strategies that address issues of racial equity. We know that our
clients are confronting longstanding barriers to accessing quality
housing, healthcare, and employment. Our programs are designed to
ensure that our clients do not have to face these challenges alone.
Now in our second century of serving those in need, VOA-GNY
understands what it takes to heal families and individuals who are
in crisis and have experienced trauma. We operate and provide
services in emergency shelters, transitional housing, and permanent
supportive housing for close to 11,000 men, women and children
through 65 programs located in New York City, Northern New Jersey,
and Westchester annually. We are one of the largest providers of
services to families and individuals experiencing homelessness in
the Greater New York area, serving survivors of domestic violence,
people living with HIV/AIDS, veterans, and others who have
behavioral health or substance use needs. Many of VOA-Greater New
York's programs are nationally recognized and meet the rigorous
standards of accrediting bodies CARF, COA and the NAEYC.
'Successful applicants must be vaccinated for COVID-19 before their
start date with VOA-GNY, unless you have been approved by VOA-GNY
for a medical or religious exception to this requirement.'
Position: Front Desk Supervisor (CMW789) Summary: The Front Desk
Supervisor coordinates the operation of the program during the
assigned shift. Minimum Qualifications: High school diploma or GED
plus one year relevant experience working in a similar capacity in
a social services setting. Must possess good interpersonal skills
and basic computer knowledge. Certifications in security, CPR/First
Aid, and Fire Safety (F-80), also required, in accordance with
regulatory mandates covering this program site. Supervisory Role:
This position does not have supervisory responsibilities. Principal
Responsibilities: The below enumerated principal responsibilities
are inclusive of both program specific and firm-wide related
administration, as applicable. 1. Directs all front desk staff
activities to ensure adherence to policy and procedures. 2. Ensure
proper documentation of front desk activities. 3. Provide emergency
assistance to residents as needed and supervise incident management
system. 4. Monitor building safety.
Keywords: Volunteers of America Greater New York, New Rochelle , Front Desk Supervisor (CMW789), Other , Bronx, New York
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