Coordinator, Scheduling & Registration, Per Diem - Dialysis - Bethpage
Company: NYU Langone Health
Posted on: June 25, 2022
NYU Langone Hospital-Long Island is a 591-bed university-affiliated
medical center, which offers sophisticated diagnostic and
therapeutic care in virtually every specialty and subspecialty of
medicine and surgery. We are a major regional healthcare resource
with a deep commitment to medical education and research, offering
a full complement of inpatient and outpatient services.Position
We have an exciting opportunity to join our team as a Coordinator,
Scheduling & Registration, Per Diem - Dialysis - Bethpage.
In this role, the successful candidate schedules appointments in
Hospital Information Systems. Liaison with referring physicians
office staff. Answers and filters phone calls accordingly in a
timely manner and utilizes Cyracom when necessary. Responsible for
the pre-registration, and completing the registration process.
Creates the first impression of the institution's services to
patients, families, and other external customers. Obtains
demographic information, prescriptions and applicable medical
documents, and insurance information. Ensures patients, families,
and other external customers understands required financial
responsibilities and expectations. Assumes clinical and financial
risk of the organization when collecting and documenting
information on behalf of the patient.Job Responsibilities:
- Schedules patient. May call patients to confirm appointment and
location and necessary items to bring along with any instructions
for preparation for an exam.
- Performs other duties as assigned.
- Verifies documentation for accuracy. This may include
prescription, insurance card, photo IDs, thorough patient index
search to avoid duplication of Medical record number.
- Completes check in and registration when patient arrives.
Includes using the RELATE model when communicating with patients
and their families. Ensures patients or their representatives are
informed of regulations surrounding the required consents at the
time of registration or thereafter. Collects co-pays, or other
patient responsibilities per NYU Winthrop Hospital Point of Service
collection policies and procedures.
- Communicates with patients, referring physician offices and
fellow staff members in a helpful, friendly and professional
manner. Answers and filters phone calls properly in a timely
manner. Understands the phone functions to receive and directs
calls, forwards and transfers and uses Cyracom phone for patients
with different preferred first languages.
To qualify you must have a High School Diploma or Equivalent. 1- 2
years Customer Service experience. Strong communication (both oral
and written), multitasking, detail orientation, organizational,
excellent customer service, and interpersonal skills. Basic
computer skills including Microsoft Office applications ( Excel,
Word, and Outlook ). Knowledge of medical terminology.Preferred
1- 2 years Scheduling experience in a medical office or a
Healthcare facility setting. Knowledge of software systems (i.e.
Epic, Carestream, Soarian etc.).Qualified candidates must be able
to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more
than just a place to work. Rather, we are an institution you can be
proud of, an institution where you'll feel good about devoting your
time and your talents.
NYU Langone Hospital-Long Island is an equal opportunity and
affirmative action employer committed to diversity and inclusion in
all aspects of recruiting and employment. All qualified individuals
are encouraged to apply and will receive consideration without
regard to race, color, gender, gender identity or expression, sex,
sexual orientation, transgender status, gender dysphoria, national
origin, age, religion, disability, military and veteran status,
marital or parental status, citizenship status, genetic information
or any other factor which cannot lawfully be used as a basis for an
employment decision. We require applications to be completed
If you wish to view NYU Langone Hospital-Long Island's EEO
policies, please click here. Please click here to view the Federal
"EEO is the law" poster or visit
more information. To view the Pay Transparency Notice, please click
Keywords: NYU Langone Health, New Rochelle , Coordinator, Scheduling & Registration, Per Diem - Dialysis - Bethpage, Other , Bethpage, New York
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