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Company: AGB Investigative Services, Inc.
Location: Bronx
Posted on: November 26, 2022

Job Description:


Lieutenants oversee the work of Sergeants. Lieutenants are responsible for the selection, training, supervision, and discipline of subordinate staff. Plans, organizes, oversees, and coordinates the daily activities of a designated operational division. Manages supervisory personnel who provide personal, real property, and equipment security at each worksite, ensuring consistent and equitable enforcement of AGB policies and procedures. Reviews and approves reports on incident and crime investigations. This position requires knowledge and understanding of daily operations and AGB's policies and procedures.

*General Duties*

* Manages a specific operational division; relays orders and messages from superior.
* Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution.
* Motivates employees to achieve peak productivity and performance.
* Interprets policies and procedures as well as applicable laws and ordinances.
* Reviews daily shift reports and logbooks to ascertain that information is recorded in conformance with regulations and determines the need for follow-up.
* Assists subordinates in performance of duties; reviews cases with subordinates as appropriate and provides guidance and direction.
* Participates as a member of various committees, including departmental hiring and promotion, and may assist in developing and communicating departmental operating procedures.
* Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
* Implements, disciplines, and enforces standard operating procedures and policies for assigned staff.
* Assists with the communication of policies, company announcements and job openings.
* Provides leadership, training, supervision and manages performance of assigned staff.
* Attends training and supervisory meetings.
* Interviews and fills open positions and may assist in processing new security personnel.
* Leads by example and establishes an environment that promotes *P*rofessionalism *A*ccountability *Communication Teamwork (PACT).*
* Monitors scheduling to assure efficient and effective use of personnel and budget resources.
* Performs other duties as assigned.

_The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work._

*Minimum Qualifications*

* High School Diploma or G.E.D. test certificate required. Associate degree preferred.
* Minimum of 3 years' experience in security, military, or law enforcement.
* Minimum of 3 years' security management experience.
* United States citizenship.
* 21 years of age at the time of application submission.

*Knowledge, Skills, Abilities, and Other Characteristics*

* Active listening skills.
* Ability to assess and evaluate situations effectively.
* Knowledge of laws, regulations, methods, and techniques in area of specialty.
* Ability to work effectively with a wide range of populations in a diverse community.
* Ability to identify critical issues quickly and accurately.
* Ability to provide relevant feedback and information necessary for improving efficiency.
* Demonstrates good attention to detail.
* Ability to audit and edit daily/weekly reports and forms.
* Must maintain strict professionalism and confidentiality in dealing with sensitive information.
* Good verbal and written communication skills; ability to convey information and explain or discuss office policy and procedures with others in person or by telephone.
* Must be able to multi-task.
* Must follow all AGB policies and procedures.
* Ability to effectively understand and communicate in English (verbally and in writing).
* Highly accountable, reliable, and prompt, with a strong work ethic.
* Must display exceptional customer service and communication skills.
* Remain flexible to ever changing environments; adapt well to different situations.
* Ability to maintain satisfactory attendance and punctuality standard.
* Neat and professional appearance.
* Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment).
* Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
* Ability to interpret, adapt, and apply guidelines and procedures.
* Ability to foster a cooperative work environment.
* Knowledge of management principles and practices.
* Demonstrates employee development and performance management skills.
* Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

_The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria_.

*Physical Requirements*

_*[This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements.]*_

* Ability to sit at a desk for a large portion of the day.
* May require periods of walking throughout the facility.
* Ability to effectively operate and utilize a computer.
* Must be able to work longer hours based on departmental needs.
* Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet).
* Climb stairs, ramps, or ladders occasionally during shift.
* Occasionally bend/twist at waist/knees/neck to perform various duties.
* Occasionally lift or carry up to 40 pounds.
* Run as needed.
* Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks.
* Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination.
* Work in various environments including adverse outdoor conditions such as cold, rain or heat.
* Constant mental alertness and attention to detail required while setting priorities and following up on assignments.

*Hiring Requirements*

* Valid Guard card
* Valid state of New York Drivers' license
* Valid 8hr security training certificate/ Valid 16hr on the job training certificate
* Pass a pre-employment drug screen and background check
* Must be able to work standard hours with occasional weekends and/or evenings
* Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

*Benefits Package*

* Medical, Dental, Vision Coverage
* Basic Term Life Insurance
* Employee Assistance Program

Job Type: Full-time

Pay: $45,240.00 per year

* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Vision insurance
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Holidays
* Monday to Friday
* Overnight shift
* Overtime
* Weekend availability

Ability to commute/relocate:
* Bronx, NY 10474: Reliably commute or planning to relocate before starting work (Required)

* Driver's License (Required)
* Guard Card (Preferred)

Work Location: One location%58047475%

Keywords: AGB Investigative Services, Inc., New Rochelle , Lieutenant, Other , Bronx, New York

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