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Shift Supervisor Trainee

Company: CVS Health Retail
Location: Bronx
Posted on: November 26, 2022

Job Description:

Position Summary : The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:
1. Management
--- Work effectively with store management and store crews
--- Supervise the store's crew through assigning, directing and following up of all activities
--- Effectively communicate information both to and from store management and crews
2. Customer Service
--- Assist customers with their questions, problems and complaints
--- Promote CVS customer service culture. (Greet, offer help, and thank)
--- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
--- Maintain customer/patient confidentiality

Job Type: Full-time

Pay: $17.00 - $22.51 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Paid time off
* Parental leave
* Retirement plan
* Vision insurance
Experience level:
* 1 year
* 2 years
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Every weekend
* Monday to Friday
* Rotating weekends
* Weekend availability
* Weekends only

Ability to commute/relocate:
* Bronx, NY 10451: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: CVS Health Retail, New Rochelle , Shift Supervisor Trainee, Other , Bronx, New York

Click here to apply!

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