Lead Operations Specialist

Company: TalentBurst, Inc.
Location: Bronx
Posted on: January 22, 2023

Job Description:

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• Hire, lead, and train a team of Operations Specialist and Senior Operations Specialist while assigning daily tasks as needed and ensuring workflow is efficient and thorough
  
• Train and onboard new Operations Specialist and Senior Operations Specialist while maintaining a team oriented environment and integrating new members to the team
  
• Evaluate performance of your team and give performance feedback
  
• Safely operate a van for approximately 8 hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
  
• Load batteries into cargo vans and swap in/out across different vehicles
  
• Review and address incoming city requests regarding Lime vehicles as outlined by Lime established service level agreements
  
• Maintain communication with the OS team including peers, shift lead, and manager
  
• Review and report any vehicle repair and maintenance needs
  
• Monitor Lime events to ensure cleanliness and safe usage of our vehicles
  
• Safely operate a pallet jack and/or push cart on a frequent basis
  
• Support battery management operations when applicable
  
• Additional job related tasks as assigned
  
• Must be at least 21 years of age and have a valid driver license with a good driving record
  
• 6 months of experience as Operations Specialist/Senior Operations Specialist at Lime or delivery driver or similar external experience; plus 6 months of leadership/coaching experience required
  
• Ability to lift up to 65lbs / 30kg on a frequent basis required
  
• Ability to operate a mobile device including having knowledge of in app-based workflows. iOS experience preferred
  
• Ability to work various shifts including evenings and weekends
  
• Ability to safely operate a pallet jack and/or push card on a frequent basis Ability to read and follow instructions
  
• Good knowledge of the local geography preferred
  
• Experienced driving large vans preferred
  
• Ability to inspire others around you; positive attitude and a collaborative spirit
  
• Willingness to learn, a great attitude and ability to work well with others - teamwork is key to success!
  
• Some understanding of workforce management to help staff the team appropriately and ensure each shift has the correct number of employees; and knowledge of google sheet
  

Keywords: TalentBurst, Inc., New Rochelle , Lead Operations Specialist, Other , Bronx, New York