Front Desk Monitor (CMW772)
Company: Volunteers of America Greater New York
Location: Bronx
Posted on: January 22, 2023
|
|
|
Job Description:
Front Desk Monitor (CMW772)
Bronx, NY, USA
Req #1465
Monday, November 8, 2021
Volunteers of America-Greater New York (VOA-Greater New York) is an
anti-poverty organization working to end homelessness in the New
York area by 2050. We operate over 60 programs across New York
City, Northern New Jersey and Westchester County including
emergency, transitional and permanent housing. Our services extend
to families experiencing homelessness, survivors of domestic
violence, people living with HIV/AIDS, veterans, youth aging out of
foster care, adults with behavioral health or substance use needs,
and others in need, including a special education preschool
program.
We are in search of new talent in the following position...
Position: Front Desk Monitor (CMW772)
Summary:
The Front Desk Monitor answers telephone calls and takes messages
for staff, receives and assists visitors, receives and routes
deliveries, aids residents, and controls front door access.
Minimum Qualifications:
High school diploma or GED. Must possess a polite and pleasant
manner, be efficient and firm, and have the ability to operate a
busy front desk/security operation. Must be able to perform diverse
tasks with ease and maintain confidentiality. Certifications in
security, CPR/First Aid, and Fire Safety (F-80) required, in
accordance with regulatory mandates covering this program site.
Supervisory Role:
This position does not have supervisory responsibilities.
Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of
both program specific and firm-wide related administration, as
applicable.
Greet all visitors; assist them directly or announce their arrival
to staff or residents.
Ensure that all clients sign in and out as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
Conduct rounds at residence as assigned.
7.
Expected Results of Principal Responsibilities:
Visitors are assisted promptly and courteously.
Client locations can be tracked at all times.
Mail and deliveries are routed to the appropriate people.
Crises are handled according to agency policy.
Emergency situations are responded to according to agency
policy.
Rounds are conducted as scheduled and all incidence reported.
7. Work Environment:
While performing the duties of the job, the employee will be in a
residential housing environment.
Physical Demands:
While performing the duties of the job, the employee is regularly
required to have visual acuity, talk and hear while communicating
with peers, clients and/or vendors. This position requires
standing, bending and walking. The employee must occasionally lift
and/or move items up to 20 pounds.
Position Type:
This is a full-time position.
To learn more about VOA-Greater New York, copy and paste this link
into a browser: https://www.voa-gny.org/about
Successful applicants must be vaccinated for COVID-19 before their
start date with VOA-Greater New York, unless you have been approved
by VOA-Greater New York for a medical or religious exception to
this requirement.
VOA-Greater New York is an Equal Opportunity
Employer/Vets/Disabled/Other Protected Categories. Apply today!
Other details
Job Family
Front Desk/Reception
Pay Type
Hourly
Job Start Date
Monday, November 8, 2021
Apply Now
Share this job:
Keywords: Volunteers of America Greater New York, New Rochelle , Front Desk Monitor (CMW772), Other , Bronx, New York
|
Click
here to apply!
|
