Medical Receptionist/Front Desk (Bilingual Spanish) (new search)

Company: Metro Dermatology of NY P.C.
Location: Bronx
Posted on: January 23, 2023

Job Description:

We are seeking bilingual (Spanish and English) receptionists/operators for our Bronx location. The ideal candidates can work quickly and juggle multiple tasks, while providing compassionate patient service. Metro Dermatology of NY PC is a high-volume dermatology and aesthetics practice that serves diverse communities in the Bronx, Flushing, and Elmhurst, NY, and Englewood, NJ. Office hours are 8 am to 6 pm Monday to Friday, and Saturdays from 9 am to 1 pm. Employees work 34-40 hours/week and are expected to work at least one Saturday/month. Overtime is paid for work over 40 hours. Benefits include partially subsidized health insurance, vision and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements, Job requirements:

• MUST BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible
• High school diploma/GED required
• REQUIRED: Fluency in Spanish AND English
• REQUIRED: Prior work experience in a medical office, or in the medical field
• PREFERRED: Prior experience with EHR or EMR sytems
• Prior customer service experience preferred
• Must be able to handle a fast-paced environment and prioritize tasks
• Must have excellent communication, problem solving, and customer service skills
• Familiarity with Microsoft Office software (Word, Excel) a plus Job responsibilities:
  • Open and/or close the office (depending on schedule) -- gates, computers, lights, etc.
  • Greet patients upon arrival, sign them in, obtain and verify insurance information, and any other information
  • Maintain tidy front desk and reception area
  • Provide patients with intake and new patient forms, and necessary office policies and legal documents
  • Process co-payments for insured and payments for uninsured (self-pay) patients
  • Process patient records, scanning documents, updating billing records
  • Schedule new and follow-up appointments based on provider availability
  • Confirm appointments for new and follow up patients
  • Answer multi-line phones and handle or re-direct the caller as needed PI201822205

Keywords: Metro Dermatology of NY P.C., New Rochelle , Medical Receptionist/Front Desk (Bilingual Spanish) (new search), Other , Bronx, New York