Front Desk Supervisor

Company: Volunteers of America - Greater New York (VOA-GNY)
Location: Bronx
Posted on: March 16, 2023

Job Description:

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.We are in search of new talent in the following position... Position: Front Desk Supervisor (LEH743)Summary: The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Minimum Qualifications: High school diploma or GED plus one year relevant experience working in a similar capacity in a social services setting. Must possess good interpersonal skills and basic computer knowledge. Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site. Supervisory Role: This position does not have supervisory responsibilities. Principal Responsibilities: The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable. 1. Directs all front desk staff activities to ensure adherence to policy and procedures. 2. Ensure proper documentation of front desk activities. 3. Provide emergency assistance to residents as needed and supervise incident management system. 4. Monitor building safety. Conduct rounds at residence as assigned Perform other related duties as requested. 6. Expected Results of Principal Responsibilities: 1. Front desk activities are performed accurately and completely. 2. Front desk activities are accurately documented. 3. Emergency resident needs are met and incidents properly documented. 4. Building safety is monitored and maintained. Emergency situations are responded to according to agency policy. All other related tasks are completed on time and accurately. 6. Work Environment: While performing the duties of the job, the employee will be in a transitional residence environment. Physical Demands: While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers, clients and/or vendors. This is an active position and requires sitting, standing and walking. The employee must occasionally lift and/or move items up to 20 pounds. Position Type: This is a full - time position. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about Successful applicants must be vaccinated for COVID-19 before their start date with VOA-Greater New York, unless you have been approved by VOA-Greater New York for a medical or religious exception to this requirement.VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today! Other details Job Family Front Desk/Reception Pay Type Hourly Min Hiring Rate $17.00 Max Hiring Rate $19.25 Job Start Date Tuesday, April 19, 2022 Apply Now

Keywords: Volunteers of America - Greater New York (VOA-GNY), New Rochelle , Front Desk Supervisor, Other , Bronx, New York