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Guidewire ClaimCenter Tech Lead

Company: RCM Technologies
Location: Purchase
Posted on: May 18, 2023

Job Description:

Job Title: Guidewire Claim Center Technical LeadJob Function: ConsultantJob Type: Contract (40 hours per week), Initial duration of 6 months with high likelihood of further extension for the right candidate.Location: Hybrid Work Week in effect with 40% Remote, 60% onsite at either one of the client's designated office locations in Purchase, NY, Alpharetta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Jacksonville, IL; Lenexa, KS; Lubbock, TX; Mt Juliet, TN; New York (midtown), NY; New York, NY; Topeka, KS.Candidates need to be aware that the RCM client might require 100% in office scheduling at some point in the future.ABOUT RCM: RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America. ABOUT RCM's CLIENT: RCM's client is a global specialty provider of property and casualty insurance and reinsurance, was established in March 2017 as the result of the acquisition of two smaller firms and has an extensive global footprint with nearly 80,000 employees in 228 cities in 30 countries. It's core business encompasses one of the largest property and casualty (P&C) insurance groups in the Asia-Pacific (APAC) domestic market. RCM's client is looking to expand its current IT capacity with several key hires to take advantage of rapid growth and current market opportunities. SPECIFIC ROLE: RCM's client is looking to add an experienced Guidewire ClaimCenter Technical Lead to their Enterprise Technology team. The candidate must be a hands-on senior ClaimCenter Technical Lead who has grown through the ranks with experience managing 10-20 integration and configuration engineers across both project and maintenance portfolios with substantial experience in owning, running, and supporting the Guidewire ClaimsCenter platform and integrations around it. The candidate must be able to articulate their experience with the platform while demonstrating a thorough knowledge of the general Property & Casualty (P&C) claims management process.No life or health insurance candidates need apply. This is strictly in support of P&C claims processing in advancing/extending the client's use of this key enterprise platform. ROLE RESPONSIBILITIES: The Guidewire ClaimCenter Technical Lead will be responsible for the following:

  • Oversee Claims Center Development Teams with responsibility for designing, developing, and delivering new Commercial Insurance and Reinsurance products as well as supporting and maintaining a highly available and performing production environment
  • Plan, control and oversee engineering staffing needs across project and maintenance portfolios
  • Work with Project Management and Business Architecture / Analysis and Product teams to help manage scope, size, planning, development, implementation, and support for projects within the Claims portfolio
  • Represent the Claims Technology teams to establish strong business relationships with key customers, IT groups and vendors
  • Collaborate with Business Analysis, Product, Operations and Testing groups in testing Claims applications to business and IT defined quality metrics, and functional and non-functional KPIs.
  • Manage, maintain, and support Claims Center platform and Claims services in line with SLAs within production and non-production environments
  • Ensure that unit and functional tests are integrated into solutions and are part of CI/CD pipelines, with high level of code coverage
  • Ensure that proper branching methodologies are implemented for flexibility and agility with delivery supporting multiple development tracks
  • Overall support of Claims Center eco-system, including integrations for Policy, Financial and CRM systems as well as integrations with bureaus, 3 rd party vendors and other service providers
  • Manage and maintain the technical / solution documentation including architecture diagrams, sequence diagrams, deployment diagrams and production runbooks
  • Manage production applications to KPIs and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and applications
  • Manage, maintain, and govern engineering standards around security, secure-coding, logging, alerting, build, deployment, and integrations. TECHNICAL QUALIFICATIONS (in order of level of need):
    • 10+ years in IT field with 7+ years within Guidewire Claims Center in Integration / Configuration Development roles is required
    • Prior technical leadership experience in Guidewire Claims Center delivering at least 2 end-to-end Claims product implementations within Commercial Insurance space is required
    • Prior Technical Lead role with an ownership of Guidewire Claims Center production environment is required. This includes end-to-end support of the Guidewire Claims Center eco-system
    • Technical management experience managing onshore / offshore staff with teams between 10-20 is required. The role requires strong capacity management, priority management and organization skills
    • Prior experience managing multiple Claims Center Development teams is required. The role is expected to oversee multiple technical tracks / implementation teams along with the maintenance track
    • Guidewire Claims Center Certification is highly preferred
    • Experience with Scrum or other Agile development methodologies is required
    • Expert level hands-on experience with XML, GUnit, Jenkins, GIT/Subversion/TFS, Code Coverage and Code Scan Plugin / Tools (Sonarqube, Netsparker, etc.) and frameworks
    • Expertise in Guidewire APIs, GX Model and Product Models
    • GW Claims Center Integration experience is required. The role will have technical ownership of dozens of internal and external integrations
    • Hands-on experience and deep knowledge with Apache Tomcat or similar application servers.
    • 5+ years hands-on experience working with J2EE, Tomcat, XML/Web Services/ RDBMS (SQL Server preferred)
    • Hands-on experience and expertise with Java and GOSU programming, and strong fundamentals with OODD
    • Strong hands-on development experience with Batch Processes, Message Queues and Event Messaging within Guidewire Claims Center
    • Technical experience with product migrations / conversion is required - by developing migration utilities leveraging Claims Center APIs
    • Experience with DevSecOps and establishing and managing CI/CD pipelines for Claims build / deployments
    • Experience with production data fix utilities is required
    • Proven experience defining technology roadmaps and establishing an execution plan for Claims platforms, integrations, and services
    • Experience in P&C insurance is required (Commercial Insurance is preferred)
    • Has the ability to work with business partners and articulate technical trends/concepts and design/implementation considerations
    • Strong skills in problem solving, resource and portfolio planning and budgeting
    • Solid financial acumen, able to construct sound business plans and effectively execute against them within planned budget and established timelines with high qualityEDUCATION REQUIREMENTS:
      • Bachelor or Master's degree in Computer Science, Information Systems, or related field.EQUAL OPPORTUNITY STATEMENT: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.DISCLAIMER: This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Keywords: RCM Technologies, New Rochelle , Guidewire ClaimCenter Tech Lead, Other , Purchase, New York

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