Registered Client Service Associate

Company: Morgan Stanley
Location: Jericho
Posted on: May 25, 2023

Job Description:

POSITION SUMMARY:
The Registered Associate enhances the client experience by providing exceptional client service, supporting Branch functions as needed, assisting in safeguarding client assets, and serving as administrative and operational support to Financial Advisors. The Registered Associate is responsible for understanding firm policies, procedures and digital capabilities that will allow them to interact with Financial Advisor teams as well as new and existing clients. In order to perform daily business activities, the Registered Associate is required to have active Series 7 and 66 (or 63 and 65) Licenses.
DUTIES and RESPONSIBILITIES:

• 
  
• Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
  
• Conduct outreach to maintain strong relationships with client base and identify Firm services and solutions, such as digital, online access and cash management offerings, that support clients' needs
  
• Onboard new client accounts, which includes the collection of required documentation and client information
  
• Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  
• Prepare financial reports, spreadsheets, and other materials for client meetings
  
• Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors
  
• Proactively participate in firm initiatives directed by local management
  
• Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness
  
• Input orders on behalf of Financial Advisor
  
• Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance
  
  EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
  Education and/or Experience
  
  • 
    
  • Active Series 7, 63 and 65 or Series 7 and 66
    
  • Two or more years of industry experience preferred
    
  • High School Diploma/Equivalency
    
  • College degree preferred
    
    Knowledge/Skills
    
    • 
      
    • Strong industry, product, and branch procedures knowledge
      
    • Detail oriented with superior organizational skills and ability to prioritize tasks
      
    • Exceptional writing, interpersonal and client service skills
      
    • Strong computer skills and knowledge of Microsoft Office products
      
    • Team player with the ability to collaborate with others
      
    • Ability to work in a fast-paced, evolving environment
      
      Reports To:
      
      • 
        
      • Complex Business Service Officer or Business Service Manager
        
        Expected base pay rates for the role will be between 50000 and 85000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
        Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
        It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
        Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
        Job: *Wealth Management
        Title: Registered Client Service Associate
        Location: New York-Jericho
        Requisition ID: 3227617

Keywords: Morgan Stanley, New Rochelle , Registered Client Service Associate, Other , Jericho, New York