Senior Retention Specialist (NYSSHP)-Yonkers,NY
Company: Westhab
Location: Yonkers
Posted on: April 24, 2024
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Job Description:
JOB DESCRIPTION
JOB TITLE: Senior Retention Specialist
DEPARTMENT: Rapid Re-Housing/NYSSHP/SHP
FLSA: Non-Exempt
REPORTS TO: Program Coordinator
LOCATION: Yonkers, NY
SALARY $54,000.00 - $59,000.00
SUMMARY: Coordinates the day to day operations of several housing
case management programs throughout Westchester County.
DUTIES & RESPONSIBILITIES:
Works collaboratively with supervisor to achieve various program
goals.
- Responsible for supervising the retention specialists in the
department.
- Identify program needs and makes recommendations.
- Conduct regular supervision and staff evaluations. Oversees staff
work performance and HMIS Data. Assist with the review of leasing
packets and timesheets among other tasks.
- Responsible for maintaining log records, weekly and monthly
outcomes, and database reports of program participants.
- Works collaboratively with property management, DSS and other
agencies to meet participants needs. Identify client's barriers and
develop a service plan with clients to address the identified
barriers.
- Responsible for conducting clients' intakes and obtain needed
documentation to ensure clients eligibility.
- Responsible for coordinating program outreach events.
- Promotes housing stability and individual well-being during
program enrollment. Assists clients with budgeting assistance
through financial literacy workshops.
- Attends weekly cross department meetings and other meetings as
required. Create and maintain ongoing communication, both verbal
and written, between all parties involved.
- Assist clients with SSI/SSD applications when needed. Attend
SSI/SSD or entitlement meetings with clients to ensure client's
needs are service.
- Link clients with community-based, mainstream social service
providers that are able to meet their long-term social support and
service needs.
- Provides mediation and crisis intervention and attends
meetings/trainings when needed.
- Requires the completion of a daily calendar, various programmatic
time sheets and activity logs.
- Provides monthly retention services for up to six months after
the client has exited the program.
- Able to travel throughout Westchester County.
- Other duties as assigned.
EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:
Bachelor Degree required or a Masters in Human Services or related
field preferred. Fluency in Spanish is highly desirable. Ability to
work some evenings and on weekends as needed. Ability to follow up
and maintain professional relationships with participants, staff
and outside partners. Experience in community outreach and group
leadership. Possess strong organizational skills with the ability
to meet a demanding workload. Knowledge of community services,
conflict and resolution, and strength based case management.
Advanced knowledge of MS Word, Excel, Power Point, and Google
Suite.
Must own a car and valid NYS driver's license required.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization,
providing housing and supportive services for more than 10,000 of
the most vulnerable members of our community each year. We are
staffed by an extraordinary group of hard working professionals
that are fully committed to our mission - Building Communities.
Changing Lives. Working at Westhab is not easy. Our expectations
for all staff are high. We believe that the people and the
communities that we have the privilege to serve deserve our very
best every day. We are a results-driven organization that focuses
on empowerment and impact. If you want to apply for this
opportunity, it should only be because you feel ready for the
challenges and expectations that come with joining this kind of
team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures
safe and healthful working conditions to workers by setting and
enforcing standards and by providing training, outreach, education
and assistance. Westhab complies with all applicable OSHA
standards, rules and regulations in addition to keeping our
workplaces free of serious recognized hazards.
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Keywords: Westhab, New Rochelle , Senior Retention Specialist (NYSSHP)-Yonkers,NY, Other , Yonkers, New York
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