CNI Infrastructure Analyst
Company: NATIONAL GRID CO USA (NE POWER)
Posted on: August 6, 2022
As part of National Grid s continued commitment to safety, all
new hires must be fully vaccinated against COVID-19. Anyone unable
to be vaccinated, either because of a sincerely held religious
belief or medical reason can request a reasonable accommodation.
About us National Grid is hiring a US CNI Infrastructure Analyst!
Every day we deliver safe and secure energy to homes, communities,
and businesses. We are there when people need us the most. We
connect people to the energy they need for the lives they live. The
pace of change in society and our industry is accelerating, and our
expertise and track record put us in an unparalleled position to
shape the sustainable future of our industry. To be successful, we
must anticipate the needs of our customers, reducing the cost of
energy delivery today and pioneering the flexible energy systems of
tomorrow. This requires us to deliver on our promises and always
look for new opportunities to grow, both ourselves and our
business. Location: Northboro MA. This position can also be located
in either Melville or Liverpool, NY
About the role National Grid s US Critical National Infrastructure
(CNI) department currently provides IT support services for Energy
Management Systems (EMS), Outage Management Systems (OMS), and Gas
Management System (GMS) applications that drive the company s
This is a position within National Grid US CNI Infrastructure whose
primary responsibility is to provide technical support for hardware
and applications. This Individual will be responsible for effective
provisioning, installation/configuration, operation, and
maintenance of systems hardware, operating systems, software, and
related infrastructure. This individual ensures that system
hardware, operating systems, software systems, and related
procedures adhere to organizational standards and security
requirements.Key Accountabilties include:
- Strong work ethic with the ability to prioritize multiple tasks
and follow through in a timely manner
- Ability to work independently and collaboratively. Possess
strong commitment to team environment dynamics with the ability to
contribute expertise and follow leadership directives at
- Gather information, define, and resolve issues or outages that
occur within the infrastructure, in a timely fashion.
- Maintain security patching on all Windows, RHEL operating
systems, and appliances in the infrastructure, within required time
- Perform daily system monitoring, verifying the integrity and
availability of all hardware, server resources, and key processes.
Reviewing system and application logs and verifying completion of
scheduled jobs such as backups.
- Install, configure, manage, and maintain a variety of software,
physical and virtual hardware.
- Maintain and manage all facets of Active Directory domain,
including but not limited to Group Policy, DFSR, Active Directory
Sites and Replicators as well as MS DNS and DHCP.
- Perform periodic performance reporting of hardware to support
- Responsible for backup and recovery of all devices using Net
Vault, participation in Disaster Recovery exercises.
- Provide technical support for both hardware and software issues
- Works with vendors as needed to resolve issues with appliances
and server hardware and software.
- Participates in 24x7 on call rotation, providing application
and hardware support. About you Ideally you will have:
- Technical knowledge: The systems administrator should have a
good understanding of best practices for managing and maintaining
operating systems, software, and security within a network.
- Proven experience as a System Administrator, Systems Analyst,
or similar role is required
- Degree or certification in IT discipline and at least three (3)
years technical server support preferred
- Resourceful, willingness to research and attend training to
build knowledge/understanding of implemented technologies to
provide a wide range of support capabilities
- VMWare datastore configuration, support and patching highly
- Windows 10 and Windows Server 2016/2019 knowledge
- Operating System and Application vulnerability patching tool
experience (for example: WSUS, IBM BigFix)
- System backup tool experience (for example: Net Vault)
- Ability to meet pressured deadlines, time constraints and
- Willing to participate in a 24x7 on-call rotation, provide
scheduled off-hours support as needed What you get A competitive
salary depending on experience As well as your base salary, you
will receive a bonus based on personal and company performance and
401K retirement savings plan, comprehensive health plans, 3 weeks
paid vacation plus 10 fixed holidays and 2 personal days and an
option to buy extra holidays. You will also have access to a number
of flexible benefits that support your work life balance! More
Information We encourage candidates to submit their applications as
early as possible and not to wait until the published closing date.
National Grid s recruitment periods can and may vary. We reserve
the right to remove this advert or close it to further applications
at any point during the recruitment process.
Grade: Band E1
Global IT /Permanent
For further information please contact Please be advised that due
to the nature of this position, incumbents are subject to federal
Drug & Alcohol safety regulations governing US Department of
Transportation ("DOT") covered positions, including the Federal
Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous
Material Safety Administration (PHMSA). As such, the Company s
testing programs and policies regarding the use of federally
prohibited drugs or alcohol, for recreational or medical purposes,
will remain in effect for these safety-sensitive, DOT covered
positions.This position has a career path which provides for
advancement opportunities within and across bands as you develop
and evolve in the position; gaining experience, expertise and
acquiring and applying technical skills. Candidates will be
assessed and provided offers against the minimum qualifications of
this role and their individual experience.National Grid is an equal
opportunity employer that values a broad diversity of talent,
knowledge, experience and expertise. We foster a culture of
inclusion that drives employee engagement to deliver superior
performance to the communities we serve. National Grid is proud to
be an affirmative action employer. We encourage minorities, women,
individuals with disabilities and protected veterans to join the
National Grid team.
Keywords: NATIONAL GRID CO USA (NE POWER), New Rochelle , CNI Infrastructure Analyst, Professions , Syosset, New York
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